William Anthony Beauty Salon

Salon
St Nicholas Place, Liverpool L3 1QW St Nicholas Place, Liverpool L3 1QW Directions
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From Our Editors

William Anthony International Hair and Beauty Spa houses beauty treatments with access to the Harbour Leisure Club facilities Crowne Plaza Liverpool. Guests can unwind after a hard day's sightseeing or enjoy a day of tranquillity. Visitors can be treated to beauty and pampering treatments or enjoy the spa pool, sauna, steam room and jacuzzi facilities. Located in the heart of Liverpool, it is a corner of serenity amongst the bustle of the city.

Comments

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37 Tips
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Report | 2 years ago
Thank you, we had a fantastic afternoon, lovely friendly staff, nothing was too much trouble to help Thanks again, Lynn Cady
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Report | 2 years ago
the service my daughter and I received was appalling. The company did not even turn up for our first appointment. We arrived on time to be told they had been trying to contact me at home but there were no messages left and my husband was in all morning and nobody tried to phone me. We rearranged but the Crowne Plaza receptionist said because of our inconvenience that William Anthony would give us some free treatments and treat us to lunch when we came back. When we arrived for our appointment they kept us waiting for nearly half an hour. The staff at Crowne Plaza were very apologetic and told us they had told William Anthony they could no longer use their facilities as they were affecting their reputation. When the staff did turn up they looked really embarrassed and the facilities were ridiculous. we were led into a conference room with 2 beds set up in a very unrelaxing environment. There was no changing area and we had to get undressed where there was a door which had a window in it and anyone passing could see inside. The massage and facial were ok but the staff never asked if we had any allergies etc I presumed they were using products for sensitive skin but unfortunately I don't believe they were as my face came out in red blotches and was itchy and hot. I went to the bathroom in the hotel and rinsed my face with cold water and there was product in my hair and eyebrows and also in my daughters. This was not the relaxing pamper experience we were hoping for it was hideous and we couldn't wait to get out of there. there were no extra treatments offered but we wouldn't have wanted them anyway and lunch was just a sandwich from the bar. I would not ever use William Anthony again and would tell my friends to stay clear. I hope that Groupon no longer use this merchant as they are affecting your reputation.
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Report | 2 years ago
This was a gift for a friend+feedback was treatments were nice, facilities weren't!
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Report | 2 years ago
As above
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Report | 2 years ago
Staff were so friendly and made a real effort with the whole group. Definitely would recommend so much so that we have booked to go again.
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Report | 2 years ago
I was very disappointed with the decor given it's location within the Crown Plaza. I also found the massage itself very painful, despite asking for a light massage. Overall it was a very disappointing experience.
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Report | 2 years ago
Friendlier staff
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Report | 2 years ago
Why offer groupon offer in May when can't accommodate till December. You should indicate this in the offer.
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Report | 2 years ago
Total disaster, on arrival we were not booked in. Therapist extremely rude and unhelpful and just said it was not her fault she only worked there. We were not prepared to accept her excuse and insisted she ring her office. Another girl eventually arrived and our treatments started. My massage & facial were dreadful she made no attempt to speak was sullen and rude. Would not recommend. Have reported this to Manager of spa.
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Report | 2 years ago
I was only offered a small choice for lunch when prebooking on the phone. The choice in the bar was much larger and would have been preferable.
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