Beauty on the spot, Greater London

Amazing place. Very friendly. Did pedicure 10/10 would definitely recommend.

DO NOT USE THIS SALON! Unless you want a hair cut you didn’t ask for, be gaslit, accused of lying, have photos taken on you without permission, and mugged off financially. I used a Groupon voucher here to get my ends cut, as I’m trying to grow my hair longer (it was down almost at my bum by a couple of CM, and I knew I needed a couple of inches off). I expressed multiple times to the hairdresser how I wanted to lose as little hair as possible. The front parts of my hair around the face were a bit shorter (down to my armpit) and I said he could shorten them a bit to keep the frame, but that as a fitness instructor I have to be able to put my hair up. When I sat down, I heard camera sounds behind me, to see there were photos taken of me before permission being asked. When I mentioned this in the complaint email, the salon responded saying “we would like to reassure you that we do not take or use client photos without permission”, essentially accusing me of lying because photos WERE taken without my permission. We agreed the amount to come off the bottom of my hair and I was, and still am, satisfied with that length. However, with the ‘fringe’ which the hairdresser specifically called a butterfly FRINGE, they cut it so it doesn’t even reach my chin. I went home (after a panic attack in shock) and tried to put my hair in multiple hair styles (all my favourite ones) to discover I can no longer do that. I can’t put it in a bun because the hair freys out. I can’t put it in a plait, because the layers all come out. If I put it in a ponytail, there are tufts at the top and after a couple of hours the fringe comes out, so I have to clip it back. The salon responded saying: “After reviewing the photo provided, we can also confirm that no fringe was cut. The front has been layered, with the shortest layer sitting below the nose. From the images, a hairband is able to hold the hair back as expected with this styles.” I am being GASLIT and accused of LYING, when he said butterfly FRINGE on multiple occasions. They also cannot tell me that based on a photo I can put the hair up, when they haven’t even seen what happens when I do try and put it up. ALSO, I did not ask for these ‘layers’ that they mention above. I wanted to keep my hair as thick and long as possible, and now it has been completely thinned out, and the top layer (that used to go all the way down my back) barely comes passed my neck. They have also dropped themselves in it because on Groupon the treatment I had was worth £200, but I paid £20. I was told on the day I needed to pay an extra £15. In the e-mail they have sent me responding to my complaint, they said my treatment was worth £150, so I have paid £35 for a £150 treatment no £20 for £200. I had a panic attack and spent the whole weekend crying, and the salon have responded by lying to me, accusing me of lying, gaslighting me, and showing no compassion. I strongly believe that my hair was used for dramatic before and after photos for the salon. STAY AWAY!!!!!

Beautiful experience lashes techninition was very nice.

Very poor communication . They are slow to respond and have a weird system. They don't honour vouchers purchased. Fraudulent listing