DoubleTree by Hilton Hotel London - Kensington

Restaurant
100 Queen's Gate, London SW7 5AG 100 Queen's Gate, London SW7 5AG Directions
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73% of 77 customers recommended

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From Our Editors

Nestled in the prestigious Kensington area, DoubleTree by Hilton Hotel London is a contemporary hotel boasting traditional regency-style façade. It features a selection of rooms that are equipped with a flat-screen TV, Wi-Fi and an in-room safe. Guests can visit the hotel's restaurant to be regaled with an array of meals, afternoon teas and cocktails that can be enjoyed at the stylish terrace. Visitors can also work out at the fully air-conditioned 24-hour gym and unwind at a selection of private steam rooms.

Comments

250
39 Tips
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Report | 6 days ago
It's not as nice as the pictures let you believe it is. We had to wait 1h to receive our Afternoon Tea because the cook was too late on his shift.. Furthermore there was lots of noise as the place just gets renovated atm.
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Report | a month ago
It was a lovely afternoon tea, very clean hotel.
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Report | 2 months ago
A nice location and good afternoon tea, only given a few cake and some of the sandwiches had slightly dry bread. I also felt that it wasn't as good as others as we were given dirty crockery and chipped teapots. Overall a nice afternoon tea but I don't think I would go back.
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Report | 3 months ago
Beautiful surroundings.. attentive staff.. amazing posh afternoon tea with a special birthday cake for my daughter! Thank you Hilton! This was fabulous xx
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Report | 3 months ago
Booked this for a 50th birthday. The selection of sandwiches cheese spread and cucumber basic like for a kids party and cakes 2 torte slices that looked shop bought was bad. No effort put into this no its a good price but def not worth what we paid.
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Report | 3 months ago
Staff were exce
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Report | 4 months ago
Not the best afternoon tea. Not much selection and cakes could be a lot nicer
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Report | 4 months ago
We were spending a long weekend in London and wanted an afternoon tea near our travelled locations.The food was lovely. However; Unfortunately two of the younger members of staff felt the need to laugh & stare male and female. We arrived and felt talking between all staff members due to not including our children within this package and some unessessary confusion. We did note this upon time of purchase which was received by the merchant. We had paid for 4adults and did not include our children within this price as we were unsure if they would eat it. We ordered the children something separate at this same time. There was no children's menu so we had to ask for availability & prices. We felt that due to not purchasing an afternoon tea for our children there was unessessary judgement and felt an atmosphere. Unfortunately due to this lack of professionalism by staff members we did not enjoy our afternoon tea as we should have. No matter the customer's choice of dining options, professionalism should be of high standards at all times. No customer should be made to feel uncomfortable or out of place. I believe now that we should have stayed in our five star hotel or found an equivalent, which is a shame as the doubletree's have always been pleasant and well presented. Please note that the service from the elderly gentleman waiter was not fully included in this review.
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Report | 4 months ago
When we arrived we immediately had our tea but we had to wait half an hour for food,so by the time we had food tea was cold. When the waiter brought the food one of the scones dropped on the chair and he just picked it up and put it back on the plate. I asked for a clean one and the next one was frozen inside when I tried to cut it. The sandwiches were not fresh and the little mousses not tasty at all. Not a good time and it was suppose to be a special occasion.
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Report | 4 months ago
Good location
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DoubleTree by Hilton Hotel London - Kensington

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