Imperial Beauty Spa

Salon
8 Kensington Mall, London W8 4EA 8 Kensington Mall, London W8 4EA Directions
Be the first to recommend this place!
72% of 118 customers recommended

Deals (6)

From Our Editors

Trained therapists at Imperial Beauty Spa tend to an array of their customers' beauty and wellness needs. Waxing and threading are available alongside skincare and radio frequency treatments. Holistic services, in the form of facials and massages, are also on offer at this salon, which uses state-of-the-art equipment, and boasts to use products created from natural ingredients.

Comments

250
58 Tips
Verified
Report | 3 days ago
Frost of all the delay of my appointment was 30 mins, than I supposed to get skin analysis and a facial, all I got was a very quick facial. The lady has not explained me what she is using on my skin.
Was this helpful?
Verified
Report | 4 days ago
I had the gel manicure, lady that did it did a really good job. Very quiet tho, not necessarily a bad thing! Other younger girls working in salon seemed quite unprofessional, personal calls on their mobiles on reception desk (the manicure tables were nxt to this!) another friend/customer came into salon and staff member showed her her surgical scars. Not sure I'd pay full price for a treatment there but using a Groupon voucher was worth while
Was this helpful?
Verified
Report | 6 days ago
Very relaxing facial and lots of tips given. Enjoyed the experience very much. Thank you
Was this helpful?
Verified
Report | 6 days ago
Amazing massage by Alma. Loved it!!
Was this helpful?
Verified
Report | 11 days ago
Worst customer service I've ever experienced. First, they flat out refused to accept any Groupon bookings whatsoever. When they finally agreed to book my treatment they told me my "choice of massage" was no longer a choice as they weren't willing to put all the effort of a deep tissue or more intense massage in for the "pittance groupon vouchers are worth". This vendor should be immediately banned from groupon. They are giving the entire premise of groupon a bad name. An absolute disgrace.
Was this helpful?
Verified
Report | 18 days ago
Absolutely beautiful room relaxing atmosphere will definitely go again.
Was this helpful?
Verified
Report | 21 days ago
Started 20 mins late and indian lady behind desk did not even say sorry. And it was ment to be 1 hour but finished after 40 mins . I got there 5 mins early.
Was this helpful?
Verified
Report | 24 days ago
The masseur was very good👍Its worth the money😀
Was this helpful?
Verified
Report | 25 days ago
Very nice members of staff that kindly seen me even thought delayed by 20min due to train cancellations. Recommend it!
Was this helpful?
Verified
Report | a month ago
Had a bikini wax. The therapist was attentive to detail and thorough. I will go back
Was this helpful?

Explore Nearby
Imperial Beauty Spa

Groupon has verified that the customer actually visited Imperial Beauty Spa.