Nova Aesthetic Clinic

Medical Spa
3 College Approach, London SE10 9HY 3 College Approach, London SE10 9HY Directions
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81% of 69 customers recommended

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From Our Editors

Nova Aesthetic Clinic is a modern establishment providing a range of services from their Greenwich based establishment. Experienced staff members offer laser hair removal, facials, mesotherapy and treatments aiming to help manage weight.

Comments

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22 Tips
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Report | 8 days ago
Nice clinic
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Report | a month ago
Very nice experience, lots of information given would definitely recommend to a friend
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Report | 2 months ago
Amazing ,modern,clean clinic with great stuff!Defo recm
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Report | 2 months ago
1. Poor customer services. 2. I enquired about parking and was told it was free to park outside the clinic. I returned to my car after literally 5mins at the clinic to find a £130 parking fine. 3. I travelled for an hour to get to the Clinic only to be told when I arrived that they forgot to mention on the phone that they only do type 1, 2, 3 skin types.
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Report | 4 months ago
The therapist was beyond rude. My skin wasn't cleaned properly when I asked her to do it again she took issue with it and said 'you were late', which I was I had called ahead of time and said I would be 10mins late. I responded to her 'it's a good thing because you were also 8mins late from when I came in, which means I would have had to wait 18mins for you had I came in on time and she didn't respond and then cleaned my skin. The laser was so far from my skin I barely felt it and the mask hadn't even been applied properly. I asked her to do a patch test on my skin for the hair removal and had wanted her to take it slightly higher as my skin tone is yellow and I am a trained therapist so know exactly what the limits are and she said why don't you get it done where you work - I had to tell her that not to bother as I will go to another salon for the treatment because they clearly didn't need my business. I asked her if the laser on my skin was the highest it could go and she lied and said yes and asked her to show me on my hand and when I turned it up she panicked as she realised she had been caught out lying and I told her to take the mask of me straight away and she ran out to get another therapist who was lovely. I actually had to say to the other therapist please ask her to leave otherwise I am going to say something I regret. It's such a shame as the salon is lovely with good treatments but because of the experience I had I would never go back and if I ever did I would stipulate never to have that therapist treat me again as she really was an awful person with no client management skills whatsoever and her treatment was bad as well.
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Report | 4 months ago
Very upset with the whole experience
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Report | 5 months ago
I would say the staff approach since summer 2016 has changed and not to the better side unfortunately. I do like the programme they suggested, but the new team still has a lack of experience. Cryogenic Lipolisis plus LPG is a very good offer , what I like about them.However, they've lost excellence presented in the summer, when you could've have even free Nutritionist consultation in addition to the well - trained staff. Please keep my comment annonimous.
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Report | 6 months ago
Very friendly courteous and professional service in comfortable surroundings. I await the outcome of the treatment as I'm only on my first session but would highly recommend Stefania who completely put me at ease and answered all my questions competently.
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Report | 7 months ago
1.5 session is very productive and addition of the LPG massage to the cryogenic lipolysis and 20 min nutritionist consultation is really make it a winner. The friendly staff work hard during 1.5 hours to help you with your result. I would recommend this Company to my friends. I would suggest to Nova Austetic Clinic to let people repurchase this voucher as the advertised packages too expensive and not many people can afford to go through the whole treatment as 1 session is not enough.
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Report | 8 months ago
Very professional place.
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