Perfect Parking

Transport
Saint Dunstan's Road, Hounslow TW4 7QN Saint Dunstan's Road, Hounslow TW4 7QN Directions
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28% of 25 customers recommended

From Our Editors

Perfect Parking offer a wide range of valet parking options at numerous airports across the UK. Their services include meet and greet, park and ride and car care packages with washing, waxing and vacuuming.

Comments

250
12 Tips
Verified
Report | 3 months ago
Easy to book. Prompt, friendly and thorough drivers. Excellent value for money. The best I have used yet.
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Report | 4 months ago
Parked my car with this company for a week and all I can honestly say is expect to have a full valet when you return! The car was filthy inside and out! The doors were covered in mud, the seats were covered in mud. The valet cost me more than that of which I could have paid for the indoor official airport parking! Will never use again!
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Report | 4 months ago
When I tried to redeem my Groupon voucher I was charged again the full price for meet and greet parking. Only after a couple of emails and a phone call did they agree to refund the fee they charged, still waiting for refund to go into my bank.
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Report | 5 months ago
After buying the groupon, the company failed to credit it initially and still charged me. After agreeing to refund me after more than 7 days and 10 phone calls i only received a partial refund so i actually ended up paying £5 more than if i booked through manchester airport directly instead of saving £15.
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Report | 5 months ago
It says 15 days parking for £55 but then when you gp onto the website to book you get charged a further £16
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Report | 5 months ago
Would never use again. Booked to meet at 4am. Rang the mobile number as it states to ring a number when you are 15-20 minutes away but it was turned off. When I got there I couldn't find anyone so drove round for 20 minutes. I then had to end up parking in terminal 1 long stay car park which cost me £112.00. Do NOT use
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Report | 5 months ago
I booked the parking with perfectparking.com as instructed on the voucher. I cannot believe that you are recommending and offering groupon vouchers for such a horrendously, unprofessional outfit. Far from perfect parking! After several phonecalls, driver arrived to collect the car 50 minutes after I first rang. The driver had no ID, no driving licence or any proof that he was an employee of the company. We were surrounded by other customers complaining about damage to their cars, things stolen from inside and even one guy saying they had lost their car keys!! You can understand how worried and apprehensive I was to leave the car but at that time I didn't have time to make alternative parking arrangements. I was worried and anxious the whole time we were on holiday, worried what state I would get my car back, or if I would get it back at all. When we did arrive back, there was a large scratch on the right hand rear side of the car, and the light casing also scuffed. We reported this to the driver and he told us to email the company direct about it. We also took photos of the scratch and scuff as evidence. Overall it was a horrendous experience from start to finish, and ruined my holiday as I was unable to relax. I would definitely not recommend this service and I certainly will not be using it again. I'm also not sure I will ever trust any further groupon recommendations after this. I have contacted perfect parking direct but I also look forward to hearing your response on this whole experience.
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Report | 5 months ago
Disgraceful service that is not as described. When picking the car up they would not answer the phone. After 30 minutes of trying to phone we eventually manage to get through to them only to be told that they could not find the car and we would have to wait another 45 minutes on top of that. Within the 45 minutes they hung up on me several times and didn't answer the phone over 30 times. Very very poor service.
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Report | 5 months ago
Too expensive and they do not respond to queries on time
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Report | 5 months ago
The driver didn't arrive and we had to go on the long stay parking. No refund offered nor compensation for the £140 extra I'm paying for the long stay.
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