Great

Well organised and friendly staff.

Really easy booking process and head office really helpful and accessible. Sam our party host was lovely. Kids had a fab time. Thank you

Awful birthday party experience! We attended our daughter’s birthday party here a couple of days ago and it was an absolute disaster from start to finish. When we arrived, there was nowhere to park for either us or any of our guests. Upon entering the venue we were lead to a tiny table and told that this is what we had been allocated for the entire hour. When i mentioned that for other parties we had attended there you usually have access to a party room for the entire duration of the party, we were told that head office had double booked and that another party was using the room. When i questioned the manager around this, he became agitated and actually used foul and abusive language. Absolutely disgusting way to treat a customer who had paid over £200 The venue itself was freezing cold, which commented on by the children and parents attending the party. When the food arrived in the party room it was cold and barely edible. The bluetooth connection also did not work, so we were unable to play music in the party room as we were informed that we would be able to All in all, this was an awful experience and I highly recommend avoiding the place at all costs. Much better value for money elsewhere