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The Chadwick Hotel

Restaurant
South Promenade, Lytham Saint Annes, Lancashire FY8 1NP South Promenade, Lytham Saint Annes Directions
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Comments

62 Tips
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Report | 5 days ago
rooms not v good ,,, food was below standard
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Report | 7 days ago
Room was ok pool sauna steam could do with up dating girl on desk could have been pleasant and efficient!! Food only ok staff not very welcoming
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Report | 20 days ago
Tired. Room smelled. Food quality poor. You pays your money etc....
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Report | a month ago
Both accommodation and evening meal provided were tailored to suit the price. I. E. There was no bargain. Room was disgraceful, very small and dark with door to bathroom broken. Evening meal was limited choice, very small portions and very poor quality. Hotel in some areas needs total refurbishment. Would not even recommend a 2 star. Very disappointing stay. Won't be back.
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Report | a month ago
Very dated Food not enough of main meal frozen over cooked vegetables and only small portions of meat Malbec wine needs changing 12.5% 🍷🤔
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Report | 2 months ago
Spa area is dirty, particularly in the steam room, floor filter full of scum. Stairs leading to pool dirty. No where to hang towels whilst in Spa. Jacuzzi and pool cloudy. No member of staff in Spa area when unaccompanied children are there.Real concerns regarding Health & Safety issues. When I raised them with reception the response was we don't have the staff, not a reason in my book. Rooms very dated and old fashioned, need upgrading. Dinner adequate, buffet breakfast better. A group of 57 children aged between 11-14 with teachers booked in on our second night. The noise and banging of bedroom doors went on till midnight. I got dressed and told both reception and teachers to address this as did other guests. It appears that the hotel had booked rooms for the group all over the hotel instead of confiding them to one area so the teachers could police and control the children. Overall a disappointing stay, would I go again, NO.
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Report | 2 months ago
They need to get a maintenance programme sorted, i.e. Carpets & windows cleaned, especially in stairs & hallways. Going down steps to pool was a disgrace. Needs painting inside & out & rooms upgraded. Clean & sweep carpark. First impressions count. Staff shortage.
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Report | 2 months ago
The staff were rude and made us feel like we should not have been there, it took ages for us to be nominated a table for meals and we were treated differently. people around us were notified how breakfast worked and we were just ushered to a table and had to figure out what was happening. the receptionist on the first night was really rude and belittling. Worst experience ever, facilities are old and need to be modernised. shower was leaking. rubbish customer service.
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Report | 3 months ago
Really needs update. Dinner was the worst meal that we have had. Choice not good I got the fish over cooked. The young waitress was very good at both dinner and breakfast. I only gave two stars and not one was because the hotel was clean and the view that we paid extra for was lovely. There are lots of really good hotel in the area and will not cost you much more than we paid on Groupon. Will go back to the area but not this hotel.
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Report | 3 months ago
Staff in the dining room were incompetent, waited 20 minutes to be seated because they hadn’t cleared the vast amount of tables that were empty and when we did get in there was no food to eat, people were fighting over sausages!! A poor little girl was sick and the mother told them and they just put a wet floor sign over it, 2 hours later when we were checking out it was still there!! Disgusting, rooms were small and dated, they have lifts but there’s steps too so no no for wheelchair users, will never go back
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