About this Business
8:00 AM - 6:00 PM
From Our Editors
ATS Euromaster has been providing tyre and vehicle servicing for over 50 years. Operating from over 340 centres across the UK, their experienced technicians offer tyre replacement and MOT tests, plus battery, brake and air conditioning maintenance solutions. Catering for cars, vans and 4x4s, they supply and fit tyres from some of the leading brands, including Michelin, Pirelli, Avon and Dunlop.
Their machine run out the first time and they didn't tell me until my 25 minute drive to the centre at my appointment time. Not another appointment available until 2 weeks after. Currently is working ok
Good customer service and fast and efficient service despite being short staffed.
Good professional individuals, my car was served at the time of booking and finished within a short period of time.
Helpful friendly staff quick service
Very friendly staff. Mustaf, the manger, has the team organised. Even had a look at another potential problem I thought I might have and re-assured me not to worry for now rather than trying to sell me something I don’t need for now.
In a reception of two guys, I was expected to waiting whilst one put filing in a folder and they both stopped talking about tattoos - about 4 mins standing there.
Apart from this rudeness, the actual service of my air conditioning were speedy
Tried for 4 days to confirm appointment ( 22 calls no answer) eventually managed to get hold of head office customer service another 18 Ttempts before they answered my call I was
Informed by Amy that most of the branches only had 1 person in the branch who were expected to do everything.
In the end gave up and my wife took the car to branch in Maidstone and was told there would be a 2 hour wait although the appointment was set for 4pm.
To her horror she attempted to use the toilet which “quote” was the filthiest dirtiest disgraceful thing she had witnessed.
Excrement and used toilet paper all over the floor which was also swimming in urine.
I have written to CEO who as not bothered to respond and obviously not a bit concerned.
In desperation I have written to health and safety!!!!!!!!!
ATS Euromaster Ltd