Pure Oriental

Chinese Restaurant
239 Ashley Rd, Poole BH14 9DS 239 Ashley Rd, Poole BH14 9DS Directions
Today 3:00 PM - 11:10 PM Closed All Hours
Map & Contact Info
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About this Business

  • Hours
    Sun
    4:00 PM - 11:10 PM
    Mon-Thu
    5:00 PM - 11:10 PM
    Fri-Sat
    3:00 PM - 11:10 PM

From Our Editors

Pure Oriental offers an array of Asian dishes to takeaway on Upper Parkstone’s Ashley Road. The menu covers classic Chinese, Malaysian and Thai options, as well as English items such as omelettes and onion rings.

Comments

250
140 Tips
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Report | 10 months ago
Your food has always been good, except on the occasion of using a Groupon voucher - where the value for money is dimished !
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Report | 10 months ago
We really enjoyed our food on saturday it was delicious and we will definetely be coming back. Thankyou.
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Report | 11 months ago
Dear Pure Oriental, We have tried to call you over and over again but it appears you have blocked our number as you did not answer throughout Christmas. When my husband went in to your shop a lady shouted at him and said that she was fed up with Groupon! When we made our order on Christmas Eve, we experienced awful customer service, as the chef told us she does not like 'Groupon vouchers' and will only prepare Groupon customer's food if they are not busy with other full paying customers. (We gave them 4 hours notice of our order and she told us that our food may be cold as she prepared full paying customers first, so if they were busy later in the day we would have to wait for our order to be completed!) In short, she told us Groupon customers come last, despite there being no restrictions on dates on the vouchers. The food was not good quality and most of the dishes were only 1/2 to 2/3rds full. We also had one expensive dish missing altogether (which we did not realise until we got home) and when we tried to call Pure Oriental did not answer the phone all night, nor on the 26th, 27th or 28th December. We were also overcharged on our order, so we had to pay an additional £12, which felt like you were trying to recoup some money from our 'free Groupon voucher', by inflating the menu prices. (You cannot see a menu list price list on your website - only a Hungry House price list and they charged us about £10 over the Hungry House prices we added up). Hungry House prices are already over inflated for the 'convenience' so to be charged £10 over this price is unacceptable and dishonest. All in all a very upsetting experience and we were most disappointed to pay £32 (£20 to Groupon and £12 to Pure Oriental) for such awful food, terrible customer service and small portions. I have complained to Groupon and await their response.
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Report | a year ago
First time used was good, second time not so good but not bad, third time only 6 items included, should have had 2 x plain chow mein. Unfortunately will not use again and will now return to my local takeaway which is far superior.
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Report | a year ago
If you can't handle the demand and keep to high standards stay out of the kitchen. Gone down hill!! Need to be retrained on Customer service skills
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Report | a year ago
Great service great food
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Report | a year ago
Better customer service. Less oil in the food. Alas PO didn't grasp the concept that they have used Groupon as a introduction for NEW customers - my experience means I would not rush back :(
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Report | a year ago
I've used a voucher here before and have always been slightly disappointed. There are many outlets on Ashley Road, we are spoilt for choice, but Pure Oriental is not the best by any means.
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Report | a year ago
Make sure you give the customer all they ordered, we were missing items
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Report | a year ago
Far too expensive
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Explore Nearby
Pure Oriental

Sun
4:00 PM - 11:10 PM
Mon-Thu
5:00 PM - 11:10 PM
Fri-Sat
3:00 PM - 11:10 PM
Groupon has verified that the customer actually visited Pure Oriental.