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Jenna Bella Capelli Beauty Salon

27 De Beauvoir Road, Reading, Reading RG1 5NR Directions

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From Our Editors

Located in eastern Reading, Jenna Bella Capelli Beauty Salon helps its customers relax and unwind with a variety of beauty treatments. Choose from a selection of relaxing facials and massages, or enjoy some nail art, waxing, or threading.

Comments

Report | 2 years ago
No longer open
Report | 2 years ago
Only took 40 minutes was impressed lovely lady xx but eye lashes started coming out in baby clumps on my left eye and after four days noticed a lot had gone so had to pluck right eye to look same which left eyes very sore .. tried ringing and left several messages not got back to me as yet (that was over a week ago) so I’m very upset and disappointed was still a lot of money for 4/5 days xx
Report | 2 years ago
My experience was terrible because it didn't happened, the place don't exist! And no one asnwers the phone, staright to voice mail. Avoid buying this!!
Report | 2 years ago
I arrived to my booked appointment and the shutters where down, I called all possibly numbers and had no answer. My voucher has also now been marked as used and redeemed which is completely false as the shop wasn't even open when I arrived and I've never stepped foot in the building because of this. I've contacted Groupon to get my money back!
Report | 2 years ago
Diabolical! She didn’t turn up for my appointment, wouldn’t reply to my messages, would pick up the phone! Absolutely nothing I had to contact groupin to get money back and even then only offered groupin credits so angry!! This company also has not been laying their staff for the work they do!!! Absolutely awful!!!!
Report | 2 years ago
Very friendly and took her time to do my lashes very pleased would recommend highly
Report | 2 years ago
Absolutely terrible Would not recommend to anybody. I rang after booking within working hours. It was a mobile number, turned off. I proceeded to email and confirm the appointment as needed to make sure all was fine as had sister's wedding to attend. I recievd confirmation. On arrival the shutter to the shop was half down and the door was impossible to open..in entering the shutter collapsed on my head and the owner/beautician greeted me with attitude.she said she had only seen this morning my appointment booking (time 1.20pm)& she had someone else in so could not do my treatment.i had already paid. She said to come tomorrow...the wedding was tomorrow though.i queried as had said I'd tried ringing and recieves confirmation email and that she had made no attempt to contact me and change dates/times. She was not apogetic yet spoke to me as though it was my fault.afyer huffing and puffing she said come in an hour then!!!and that it was Groupons fault that she did not know about my appointment Throughout the whole conversation, I remained calm and kind and submissively thanked her saying I'd come back in an hour.after speaking with my mother she persuaded me to get a refund and with someone with an attitude and work ethic as she, not to trust her with my eyes (I was booked in for an eyelash extension and having never had one was really looking forward to it) I went back in and she came out exclaiming it has not been an hour.i asked for a refund in which she said no, Groupon does not pay her for 2 wks so no.i was not taking no for an answer, finally she thrusted the money in my hand, no apology just walked off. On exiting, the shutter fell on my head again. Anyway, I then went to caversham where I got my nails done instead at gorgeous nails and had fabulous service and the man there I couldn't fault. I know this is quit an essay, but I really hope nobody will have to experience the same issues I did.i felt I could trust the service I was going to get as it was booked through Groupon but the exact opposite happened. Sorry Jenna Bella, I won't be returning
Report | 2 years ago
Therapist asked to come half an hour earlier for booked appointment (I left my training earlier to make it earlier), then I had to wait for 30min for my appointment in the salon. Therapist was not very professional (e.g. used her mobile phone during the session; was complaining how tired she felt). I asked twice to apply stronger pressure on my back she did, but it did not last very long. I have had much better massages in the past. Nevertheless it was a still pleasant experience.
Report | 2 years ago
Very happy with the service, took her time to do it pr

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Jenna Bella Capelli Beauty Salon

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