Where to start! My daughter had her nails done for prom, they were horrific! First of all when they were filing they made most of her cuticles bleed, so they were all sore. When they were finished one hand was a different shape to the other and had to evened up, when we got home my daughter was in tears as the nails were about half a cm thick and stood from her finger tips, looked like they were stuck on with blue tack. Couldn’t send her to prom like that so we went back to have them took off, again while filing them down the lady cut her cuticle and it wouldn’t stop bleeding. Everyone that saw these nails couldn’t believe these were done by “professionals”. A complete mess. Ended up buying stick on nails from boots ( which looked more natural than the extensions)because her nails were too sore to have them re done somewhere else. Groupon gave me a full refund when I provided the photos. Avoid!