Good Look Hair and Beauty
From Our Editors
Good Look Hair & Beauty offers an array of services at two locations, in Walsall and West Bromwich. Customers can choose from treatments including laser hair removal, make-up, manicures and pedicures, as well as hair treatments or get pampered with various massages.
Great service And friendly, will definitely return back to them!
Staff friendly and welcoming, had manicure and pedicure and really worth the money
The lady that did my nails wasn’t very friendly her nails where very dirty whilst doing my nails the place is not clean . She can do better
Lovely people and friendly but totally incompetent. I had highlights and a cut and blow dry. I asked for only the roots to be done but the lady put bleach all the way down the hair that was already bleached, didn’t seem to know how to leave these bits sticking out of the foils. She took an hour and half to complete the foils, total time to washing off was just over 2 hours. The foils has bled - either she put too much solution on or squeezed it of the foils, left me with horrible stripey bleed marks at the back of my head. The cut was awful, no blending , just hacked away at creating a single layer which I had to get fixed at a different hairdressers. No care was taken to protect my hair from the heat and they only had supermarket products nothing salon quality. When I washed my hair big clumps have come out and my hair is RUINED until it grows back. You live and learn
The service from Manjit was good the experience however from the management in this shop (owner) was terrible she wanted to charge me extra for having my hair layered when my voucher included a cut
DO NOT USE! Paid an extra £30 on top of the £29 for a balayage style - Did not do this, basically bleached all of my hair.
Over bleached and destroyed my hair.
Wasn’t going to cut until I reminded the woman, she then spent a total of 2 minutes cutting it, and cut the front too short. She ignored the picture I showed her! When I tried to talk to her to say she wasn’t doing what I’d asked she basically ignored me. She then blast blow dried my hair, my hair was EXTREMLY frizzy, and she was going to leave it like that and let me leave. When I asked if she was going to straighten it, she told me that would be extra money. When I stated I’d already paid £59 for her to do this to my hair she said she would have to phone her manager - who then agreed she could straighten it. This was then followed by a ridiculous amount of serum plastered to my head! I was made to pay up front, otherwise I’d have refused the extra £30. My hair is in an absolute state, and I have booked an appointment elsewhere later today to have my hair fixed (and a load chopped off because of the damage).
On top of this, the place was dirty, customer service skills were awful. Whilst I was there someone also walked out and refused to pay after she’d had her eyebrows threaded badly. Please take my advice and do not use.
Salon extremely untidy and unhygenic. Very disappointing in every aspect.
The customer service could had be better .
I don't understand why they have the voucher on!! They are not hairdressers. So dissapointed with this deal. They couldn't even dry my hair right! It was wet and they kept pulling all my hair out just trying to dry it. So disspointed. Place is not clean at all either. Traumitised to the max ...
Good Look Hair and Beauty