I got this as a groupon offer having never been to the salon and chose to pay for the highest level of stylist. However when booking I was told only one person does the groupon bookings and upon leaving the salon I found out she was the lowest rank so felt cheated. She did a good job with the color which was not part of the offer but I paid extra for. However I was not happy with the cut and style. She had cut short layers when all I wanted was no layers and one length all over and she curled it when I wanted it blow dryer with volume. She said she couldn’t get volume with my hair, but I get more volume myself at home and I’m no professional!