All reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
1 ratings1 reviews
Rating of 2 out of 5 stars
April 26, 2022
The food was o.k. with the exception of our bruchetta starters , which were huge wedges of stale, previously badly frozen bread ( you could see where the frost from the freezer had got into the bread in parts), and overdone/burnt in places.
The Groupon info refers to mains with sides included. We ordered salads as sides , beliving these to be included, and weren't informed until the end of the meal when were were about to leave that the salads ( although on the sides menu) weren't included in the price, and were therefore having to pay an addition £9. 'Contorni' translates as 'side dishes' therefore our salads should have been included as per the Groupon 'deal'.My partner did not want me to challege this to avoid embarrassment so we paid.
To add insult to injury on paying the bill I realised when I left that a 'discretionary' 10% gratuity had been added to the total cost without any consultation with me. In total I had paid £13.50! This brought the cost of the meals to £42 ! I guess it's stil a 'bargain' as Cibo's 'special offer' Early Dinner menu between 5-7 p.m Sunday - Thursday ( we went 5.30 on a Monday) are £19.99 + the 'discretionary' gratuity for 3 courses, minus the cost of the drink included in the Groupon deal .
Just avoid the bruschetta if you value your teeth!
Absolutely the worse dining experience I have ever had. The manager was not very pleasant. My soup was served with bread that was so burnt it was black, the calamari was like rubber and inedible but the worst thing was my partner's salmon main was served with prawns that stank and were very obviously off. The smell turned our stomachs but then the manager looked at us with such disdain that my partner didn't want anything else for a replacement main meal. There was no apology and certainly no compensation for our dreadful experience. We will never go here again and think it should be reported to the Food Standards Agency
As soon as mentioned Groupon they clearly didn’t want me there and management attitude was awful.
Food menu was very limited compared to previous trips.
Additional supplement on most mains and service charge on full bill as ended up ordering additional items from normal menu due to poor choice
Shame as the food was nice.
Not a pleasant experience and definitely won’t be back
Service is shocking. Took an hour for the food to arrive. By the time we had our dessert we was approached by a number of staff saying their was customers waiting for our table and when we have finished eating can we move to the bar area. Staff rude. We won’t be returning.
They have a separate menu for group on bookings , charging a premium for some dishes also adding a service charge for the total bill not just for the groupon deal ,on top of that very average food never seen Italy ?
Expires 90 days after purchase. Limit 1 per 2 people, may buy 2 additional as gifts. Mandatory online booking required at least 24 hours in advance. Check availability here and book here. Confirmed bookings can be cancelled or amended up to 12 hours before the appointment. 14-day cancellation rights only apply if the booking can still be cancelled. Must be 18 or older with a valid ID for alcohol. Set menu of 2 or 3 courses (depend on purchased voucher deal) will be applying for the offer, Set menu's T&C apply; such as supplements. Adding extra items will have to be paid for it separately. Booking must be made on Groupon website only to apply the voucher at the venue. Not valid with any other offers. Vegan options available. Please note the offer is not valid during Valentine's Day or Mother's Day. Valid for option purchased only.
About Cibo Manchester
Cibo Manchester offers simple Italian cooking in a cosy, relaxed atmosphere. Customers can enjoy classic dishes such as a selection of pizza and pasta, antipasti and desserts, washed down with a choice of Italian wine. Vegan options are available.