Great place.

I paid £22 to Groupon for a haircut. The hairdresser requested that I pay £20 because my hair is below my shoulder. I’m aware that there’s a £10 surcharge for long hair which doesn’t make any sense in the first place, but fine I agreed to it when I purchased the voucher from Groupon. But I agreed to £10 not £20. So £22+20=£42 which is pretty much the original price, this means, purchasing from Groupon means nothing. No promised discount. Is Groupon asking its customer to spend time and energy arguing with the hairdresser, like the customer below this review? I would like to know how much I should pay before I confirm any purchase. What Groupon and its client has done is a scam. Please be careful and DO NOT use Groupon. By the way, hairdresser insisted on taking cash so there’s no payment record. She also said: now you know how much you’re paying, don’t use Groupon next time. No I won’t. Ever.

On arrival, after having the QR code scanned I was sternly told my long hair would incur an additional £20 in cash. I said I expected to pay an extra £10, not £20. I insisted this was not in their small print. She eventually relented. Others may have given in. An unpleasant, awkward experience.

Senior stylist didn’t know how to cut layers or do face framing, and the length was uneven the whole way around. Was a very slow service - 1h 15 mins on a wash, cut and blow dry. Witnessed another stylist being very rude to a client. Wouldn’t recommend and won’t be visiting again

Paid extra £50 on top of the voucher for the color that I don’t like. I asked for light balayage but got like brassy highlights instead. Apparently not possible to achieve the colour that I like cos I have a dark hair. She keeps saying not possible when I was watching other hairdresser online do it. I didn’t complain when I was asked to pay extra £50 despite that the terms here saying £30 for long hair and toner cos I thought she was gonna do a decent job. Disappointed and I will have find a different hairdresser to fix my hair color. I can see why there’s a lot of negative reviews here.