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Nova Direct

Home Emergency Cover with or Without Excess from Nova Direct (Up to 70% Off)

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Clients can take advantage of a one-year home emergency cover; includes lost keys, plumbing and drainage, and primary heating system issues

Groupon Customer Reviews

100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
4 ratings1 reviews
Rating of 1 out of 5 stars
5 days ago
really poor customer service, cheap policy but a rip-off. Waiting time up to 4 hrs, when complained they charged me £100 and sent it straight to debt collectors. Really nasty company. AVOID unless you don't mind being ripped off. Their policy's wording is confusing. If you are in an emergency forget it, pay a bit more, and get a decent policy
1 ratings1 reviews
Rating of 1 out of 5 stars
July 20, 2022
This company is a scam. DO NOT PURCHASE! They lie and do not honour their own policy wording. I was left stranded away from home. My policy stated national recovery. They would only allow a 7 mile recovery to a CLOSED garage. Disgraceful customer service.
1 ratings1 reviews
Rating of 5 out of 5 stars
July 6, 2022
Bought one a couple of weeks ago and just got another for my wife to give her peace of mind
1 ratings1 reviews
Rating of 1 out of 5 stars
June 29, 2022
As a lot of people are saying this is garbage and don’t be swayed by the good value deal. Takes ages when you want to get through, then be interrogated to see if you even meet the requirements for someone to come out to your vehicle. I was and waited 5 hours to be rescued an absolute joke from start to finish, never again I will use these cheap breakdown deals.
4 ratings2 reviews
Rating of 5 out of 5 stars
June 21, 2022
Excellent price and good service so far. Used their live chat and got my question answered in just a few minutes
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About This Deal

After purchasing this deal, you'll need to visit the website listed on your voucher to complete redemption.

  • Cover includes: plumbing and drainage | electricity supply | security | primary heating system | lost keys | inoperable toilet | national repair network | 24/7 claims helpline
  • Available for households of fewer than ten rooms with a boiler less than 15 years old that has been annually served

Fine Print

Validity: Must redeem by 31 Oct 2022.
Purchase: Limit 1 per person. May buy 2 additional as gifts.
Redemption: To redeem, visit the redemption page. Enter your Groupon code into the "Enter Code Here" field and click "Register Cover".
Restrictions: No cancellations or refunds after 14 days from voucher redemption. New customers only. Cover is in place from the date of voucher redemption, not voucher purchase. Gold XS carries a £100 claim excess per unique callout. Cover available for households of fewer than 10 rooms with a boiler less than 15 years old that has been annually served. Claims exclusion period is 30 days, although cover is in place from the date of redemption. Polices are automatically renewing; customers can opt out online at any time. For assistance, please call the 24/7 emergency helpline at 0203 745 8216; select option 3. Home emergency cover is not a maintenance or service product; it is designed to assist in the event of an emergency. Full policy wordings can be found here. Valid on option purchased only.

About Gold Unlimited Callout Breakdown Cover

Nova Direct aims to help drivers travel with a peace of mind thanks to a selection of insurance services available for cars, vans and motorcycles. Customers can also opt for other gadget insurance, home appliance and home emergency cover plans.