Included in this offer :

• Stay in a Deluxe Double Room
• All-inclusive
• Flights departing from the city of your choice
• Group return airport/hotel transfer
• Welcome and assistance at the airport

✆ Any questions?

NEED HELP FINALISING YOUR BOOKING?

020 3318 2660
Everyday from 8am-8pm (Local rates apply)

From Abroad +44 20 3318 2660 International call rate

HARD ROCK HOTEL CANCUN

Enjoy a unique experience and become the star of your holiday by choosing the Hard Rock Hotel Cancun. Located on edge of the Caribbean ocean, this hotel offers an idyllic setting and excellent facilities to ensure you enjoy an unforgettable holiday. Offering a spa and a swimming pool, it accommodates couples as well as groups of friends or families. Its five restaurants are a treat at any time of the day, while the all-inclusive package provides you with peace of mind.

Practical information:

• Free parking
• Wifi
• Shuttle service
• Car hire

Rooms

There are rooms to suit every guest at the Hard Rock Hotel Cancun, even the most demanding. Fully equipped, the accommodation provides you with a high level of comfort.

Please note: other room categories are available upon request.

Deluxe Room

By choosing the Deluxe room, you already benefit from the best amenities. Here you will feel like a music star as you relax in the comfortable bedding. You can choose between a king-size bed or two double beds. Some of these rooms offer partial views of the surrounding area.

Deluxe Gold Room

Revealing a panoramic view of the lagoon, the Deluxe Gold room features a king-size bed or double beds. This vast space is decorated with elegance and sophistication. Its television is perfect for relaxing and keeping entertained, while its minibar is perfect for a refreshing break.

Deluxe Platinum Room

Become a true rock star with a stay in the Deluxe Platinum room. Its ocean view is a sight to behold, and one that you will never tire of contemplating. The spacious room is equipped with a wireless Internet connection, air conditioning, a balcony and an LCD television with satellite channels.

Deluxe Diamond Room

Featuring an iPod-compatible audio system, the Deluxe Diamond room makes you feel like a true music celebrity. Featuring an in-room menu, a balcony, a CD and DVD player and one of the hotel's most beautiful views, it appeals to the most demanding guests.

Practical information:

• Television
• Satellite channels
• Telephone
• Wake-up service
• Bluetooth clock radio
• Free wifi
• Minibar with soft drinks, water bottles, juices and local beers
• Alcoholic beverage dispenser
• Balcony with two chairs and a table
• Air conditioning
• Digital safe
• Coffee machine
• Ironing facilities
• King-size bed or 2 double beds
• Whirlpool bath for two
• Bathroom with shower
• Bathrobes and slippers
• Hair dryer
• Rock Spa hospitality products
• In addition, in the Deluxe Diamond Room:
• In-room menu
• iPod-compatible audio system
• CD/DVD player

Restaurants & Bars

The Hard Rock Hotel Cancun offers a wide variety of dishes in its many restaurants. Local specialities and Asian dishes in particular are served for dinner. Here, you embark upon a culinary journey without leaving your table, thanks to the flavours you discover during meals.

All-inclusive

Includes breakfasts, lunches, dinners, local beverages (alcoholic and non-alcoholic) and a range of services offered by the establishment (see on-site conditions).

Zen Restaurant

With its Asian theme, this restaurant offers a relaxing atmosphere. Its sleek design and culinary specialities promise very pleasant moments to share with your family and friends. Here, you start the day with a delicious breakfast and finish the evening around a Japanese teppanyaki.

Frida Restaurant

Mexican spices are showcased in the dishes served at the Frida Restaurant. For lunch and dinner you can enjoy pizzas and other specialities while sipping a glass of margarita or tequila.

Practical information:

• The Zen Restaurant is open for breakfast from 8am to noon and for dinner from 5pm to 11pm.
• The Frida Restaurant is open for lunch and dinner. An à la carte menu is available from 6pm to 11pm.

Activities & Lifestyle

The Hard Rock Hotel Cancun offers a unique experience. Just a stone's throw from the beach, on the waterfront, this hotel does everything possible to make sure that you are pampered like a real rock star for the duration of your stay.

In an outdoor setting, the hotel's hydro jet pool features two bars and a space dedicated to little ones. Children have the opportunity to meet together at their dedicated club. Meanwhile, parents can head to the Rock Spa to relax with a treatment. A pool table and table tennis equipment allow you to have fun with friends. Couples, on the other hand, can engage in one of the daily activities offered by the hotel.

Practical information:

• Outdoor hydro jet pool
• Children's area
• Club for children aged 4 to 17
• Pool
• Table tennis equipment
• Volleyball and basketball
• Sauna and steam room
• Rock Spa
• Solarium
• Gym
• Tennis court and basketball court
• Theme evenings and shows
• Daily entertainment
• Water sports

Good to know

If you are travelling alone, you will be asked to pay a surcharge for a single room. This additional charge will be automatically included in your quote.

Child rates will be applied for children from 2 to 12 years old in the case where the child shares the room with two adults. If the child is travelling with just one adult, the surcharge may be applied on an adult basis. If your child or children do not fit into the age group mentioned above, the rate will be communicated to you at the time of processing your order. If the room is equipped with a bunk bed, the bed height is not suitable for children under 6 years of age.

For safety reasons, the wellbeing facilities of most establishments are not accessible to children under 16 years old. Similarly, it is possible that some amenities or services require an additional charge or are unavailable for exceptional reasons.

Unless otherwise stated in the service description, activities and any additional services available at destination are provided in the language of the destination country and in English.

The opening times and hours of the activities, restaurants and bars are provided as an indication only and may be subject to change. Contact the reception desk in order to be informed of any changes.

Appropriate dress is required. We remind you that gambling may involve risks of isolation, indebtedness, and dependency...

Any additional special requirements the traveller may request which are not included in the travel service description will be communicated to our service provider. Sending this information does not imply acceptance and PerfectStay.com cannot be held responsible for the fulfilment of these special requests. Only the service provider of PerfectStay.com can access this request on location and any additional costs may be paid locally by the traveller.

Unless expressly stated in the description of the services and accommodation, the hotel is not suitable for people with reduced mobility.

Transportation

Choose an offer and, according to your preferences, opt for a seat in economy, business or first class.

See the 'View flight info' section for details on each trip.

In order to best organise your time in the airport, we advise that you arrive 2 hours before boarding for a medium-haul flight, or 3 hours before boarding for a long-haul flight (more than 5 hours). Take advantage of your early arrival to pass through security and check your luggage.

You will be informed whether or not luggage is included at the time of your booking.

You will have the opportunity to add additional luggage for a fee.

There are several different cities that are typically offered as departure points. Your arrival destination will show in your travel documents.

Depending on the flight schedule, some arrivals or returns may be made at night with early arrival or late departure. You will not always be able to have your room available immediately and will need to refer to the check-in and check-out conditions of the hotel.

In the event that your transfer is not included in your hotel reservation, it may be offered at the time of your reservation as an additional option. Unless specifically mentioned, transfers may be made in groups of 15 to 55 people.

Important: the modification or the cancellation of a booking is only possible within the limits and including the fees outlined in our general conditions of sale.

Thank you for kindly taking note of the CO2 emissions produced by your means of transport: https://www.carbonfootprint.com/calculator.aspx

Formalities

The following details apply to any British citizen who, during a trip sold by PerfectStay goes to a foreign country. The following is a resource directing you to information related to your travel formalities (identification documents, vaccines, VISA, safety, travel advice, etc.), and may be subject to change. Please note that Brexit negotiations are likely to include travel document modifications, therefore please regularly check most updated information. Please see official resource for British citizens wishing to travel:
https://www.gov.uk/foreign-travel-advice

The official UK Foreign Travel site has updates on safety and security, including incidents such as pickpocketing and robbery, along with larger incidents such as measuring the risk of terrorism.
Detailed country by country here:
https://www.gov.uk/foreign-travel-advice

If you are travelling with minors, please be sure to verify whether or not you will require a consent: https://www.gov.uk/permission-take-child-abroad

Please note that these details serve as a guiding resource in order to ensure that you have access to important information in order to pursue the necessary travel formalities required before travelling abroad with PerfectStay. Please note that PerfectStay will not engage in obtaining travel documents for you, such as visas, and you are solely responsible for knowing the potential health risks you may face in the course of your travels for which you may require vaccinations or medications. PerfectStay is not responsible for ensuring your travel formalities are properly undertaken and will only act as an intermediary directing you to resources which have been known to provide reliable information concerning travel formalities specific to British citizens.

VACCINE

For information concerning travel health requirements (vaccinations, health risks, etc.) please see the following resources:
https://travelhealthpro.org.uk/countries
https://www.fitfortravel.nhs.uk/destinations.aspx
https://www.nhs.uk/conditions/travel-vaccinations/

VISA

For the latest information on which travel documents (visas, passports, etc.) British citizens will require by destination, please see the following resources:
https://visacentral.co.uk/visa-quick-check
https://www.passportindex.org/comparebyPassport.php?p1=uk&fl=&s=yes
https://www.travisa.com/Visa_Search

IDENTITY

Please be sure to verify that your necessary Identification documents (passport and/or ID card dependent upon the country to which you will be travelling) have valid expiration dates, i.e. verify your ID documents have not yet expired. Also, be sure to remember to bring these necessary documents with you. It is also recommended to make copies of all travel documents in the event of an emergency.

Travel documents

Once your reservation has been made, you will receive a confirmation e-mail before your travel documents are sent.

Regarding the transport documents (in the case of a reservation with transport included), we will provide you with all the information relating to check-in and luggage in the "Your travel documents" email, allowing you to leave with peace of mind.

To take advantage of all your reserved services (hotels, transfers, activities, etc.), you will receive one or more exchange vouchers to be presented to each supplier.

The contact details of the establishment will be specified in these documents, to help make your arrival at your destination as straight-forward as possible.

✆ Any questions?

NEED HELP FINALISING YOUR BOOKING?

020 3318 2660
Everyday from 8am-8pm (Local rates apply)

From Abroad +44 20 3318 2660 International call rate