Included in this offer :

• Stay in a Deluxe Room
• All-inclusive package
• Flights departing from the city of your choice
• Round-trip airport/hotel transfer
• Welcome and assistance at the airport

✆ Any questions?

NEED HELP FINALISING YOUR BOOKING?

020 3318 2660
Everyday from 8am-8pm (Local rates apply)

From Abroad +44 20 3318 2660 International call rate

GRAND PALLADIUM KANTENAH

Largely inspired by the Mayan monuments scattered throughout the Yucatan Peninsula, the five-star Grand Palladium Kantenah Resort & Spa is a paradise estate surrounded by lush nature, overlooking a long beach. The combination of past and present is a real success. Each building emanates the charm of one of the region's archaeological sites, yet inside offers modern facilities. Young and old alike will be delighted to explore every corner of the hotel, in search of the best relaxation or leisure activities.

Practical information:

• 24-hour reception
• Check-in from 3 p.m.
• Check-out by noon
• Shops
• Free on-site parking
• Free Wi-Fi
• ATM
• Currency exchange service
• Tour desk
• Laundry service
• Childcare services
• Facilities for people with reduced mobility
• Pets are not allowed in the hotel

Rooms

For couples, families or groups of friends, the rooms and suites offer generous living space, as well as a sophisticated decor.

Deluxe Room [37m²]

The Deluxe room can accommodate up to four. Admire the lush garden as you lie peacefully on the bed, looking out through the wide bay window that lets in gentle rays of sunshine.

Junior Suite [42m²]

With its separate lounge, the Junior Suite is a pleasant place where you can meet with friends or family. It's located close to the swimming pools and the fine sandy beach. People travelling with children will certainly enjoy this room.

Romance Villa Suite [58m²]

In addition to a spacious surface area, the suite has a large terrace equipped with sun loungers, ideal for private sunbathing. The Mayan-style outdoor shower allows you to cool off at any time, while the hot tub is great for total relaxation.

Practical information:

• Flat-screen television with international channels and on-demand content
• Air conditioning
• Radio alarm clock that can connect to an MP3 player
• Terrace or balcony
• Ceiling fan
• Telephone
• Safe
• Minibar
• Cafetiere and kettle
• Bathroom with shower or bath
• Hairdryer
• For the suites:
• Slippers and bathrobes

Restaurants & Bars

More than a dozen restaurants and bars are available during your stay at the Grand Palladium Kantenah Resort & Spa to meet all your culinary needs. The buffet and a la carte restaurants offer a world tour of flavours. The bars have a variety of atmospheres, so there's something to suit everyone.

All-inclusive

Includes breakfasts, lunches, dinners, local beverages (alcoholic and non-alcoholic) and a range of services offered by the establishment (see on-site conditions).

La Lola

The a la carte restaurant, La Lola, offers a reinterpretation of Spanish cuisine served in an elegant high-design setting. The new culinary trends are perfect for rediscovering tapas, gazpacho or paella.

Tikal

This international restaurant prepares hearty buffets at breakfast. The range of recipes will tantalise your taste buds. Experience a culinary journey to a specific region of America or to other continents at every meal.

La Hacienda

La Hacienda is a buffet restaurant. Mexican specialities are combined with classic dishes. Sought after dishes are prepared using ingredients of the highest quality. Special meals prepared for children are sure to please.

Practical information:

• Also available: the Swim-Up Bar, directly by the main pool. Open from 10 a.m. to 8 p.m.
• La Lola is open from 5:30 p.m. to 10:30 p.m. Reservation required. Dress code: casual chic, elegant trousers or shorts required for men, as well as a shirt or t-shirt with sleeves.
• Tikal open from 7 a.m. to 11 a.m. and from 6:30 p.m. to 10:30 p.m. Dress code: casual.
• La Hacienda open from 7 a.m. to 11 a.m. from 1 p.m. to 3:30 p.m. and from 6 p.m. to 10:30 p.m. Dress code: casual.

Activities & Lifestyle

An immaculate 800-metre long beach and seven freshwater pools guarantee an unforgettable holiday under the radiant sunshine of Yucatan.

Beyond the pleasures of swimming and relaxing, make the most of every second with the multiple activities on offer. After a canoe trip or a windsurfing course, you can relax at the hotel spa. Follow it up with a rally on the tennis court, before attending one of the games or shows organised by the entertainment team. Children will enjoy the activities designed especially for their enjoyment.

Practical information:

• Fitness centre
• Tennis courts
• Football pitch, badminton and basketball courts
• Miniature golf
• Table tennis
• Archery
• Rifle shooting
• Boules
• Pool table
• Darts
• Beach volleyball
• Snorkelling
• Catamarans
• Windsurfing
• Deep-sea fishing (at an additional cost)
• Scuba diving (at an additional cost)

Good to know

If you are travelling alone, you will be asked to pay a surcharge for a single room. This additional charge will be automatically included in your quote.

Child rates will be applied for children from 2 to 12 years old in the case where the child shares the room with two adults. If the child is travelling with just one adult, the surcharge may be applied on an adult basis. If your child or children do not fit into the age group mentioned above, the rate will be communicated to you at the time of processing your order. If the room is equipped with a bunk bed, the bed height is not suitable for children under 6 years of age.

For safety reasons, the wellbeing facilities of most establishments are not accessible to children under 16 years old. Similarly, it is possible that some amenities or services require an additional charge or are unavailable for exceptional reasons.

Unless otherwise stated in the service description, activities and any additional services available at destination, are provided in the language of the destination country and in English.

The opening times and hours of the activities, restaurants and bars are provided as an indication only and may be subject to change. Contact the reception desk in order to be informed of any changes.

Appropriate dress is required. We remind you that gambling may involve risks of isolation, indebtedness, and dependency...

Any additional special requirements the traveller may request which are not included in the travel service description will be communicated to our service provider. Sending this information does not imply acceptance and PerfectStay.com cannot be held responsible for the fulfilment of these special requests. Only the service provider of PerfectStay.com can access this request on location and any additional costs may be paid locally by the traveller.

Unless expressly stated in the description of the services and accommodation, the hotel is not suitable for people with reduced mobility.

Transportation

Choose an offer and, according to your preferences, opt for a seat in economy, business or first class.

See the 'View flight info' section for details on each trip.

In order to best organise your time in the airport, we advise that you arrive 2 hours before boarding for a medium-haul flight, or 3 hours before boarding for a long-haul flight (more than 5 hours). Take advantage of your early arrival to pass through security and check your luggage.

You will be informed whether or not luggage is included at the time of your booking.

You will have the opportunity to add additional luggage for a fee.

There are several different cities that are typically offered as departure points. Your arrival destination will show in your travel documents.

Depending on the flight schedule, some arrivals or returns may be made at night with early arrival or late departure. You will not always be able to have your room available immediately and will need to refer to the check-in and check-out conditions of the hotel.

In the event that your transfer is not included in your hotel reservation, it may be offered at the time of your reservation as an additional option. Unless specifically mentioned, transfers may be made in groups of 15 to 55 people.

Important: the modification or the cancellation of a booking is only possible within the limits and including the fees outlined in our general conditions of sale.

Thank you for kindly taking note of the CO2 emissions produced by your means of transport: http://eco-calculateur.aviation-civile.gouv.fr

Formalities

The following details apply to any British citizen who, during a trip sold by PerfectStay goes to a foreign country. The following is a resource directing you to information related to your travel formalities (identification documents, vaccines, VISA, safety, travel advice, etc.), and may be subject to change. Please note that Brexit negotiations are likely to include travel document modifications, therefore please regularly check most updated information. Please see official resource for British citizens wishing to travel:
https://www.gov.uk/foreign-travel-advice

The official UK Foreign Travel site has updates on safety and security, including incidents such as pickpocketing and robbery, along with larger incidents such as measuring the risk of terrorism.
Detailed country by country here:
https://www.gov.uk/foreign-travel-advice

If you are travelling with minors, please be sure to verify whether or not you will require a consent: https://www.gov.uk/permission-take-child-abroad

Please note that these details serve as a guiding resource in order to ensure that you have access to important information in order to pursue the necessary travel formalities required before travelling abroad with PerfectStay. Please note that PerfectStay will not engage in obtaining travel documents for you, such as visas, and you are solely responsible for knowing the potential health risks you may face in the course of your travels for which you may require vaccinations or medications. PerfectStay is not responsible for ensuring your travel formalities are properly undertaken and will only act as an intermediary directing you to resources which have been known to provide reliable information concerning travel formalities specific to British citizens.

VACCINE

For information concerning travel health requirements (vaccinations, health risks, etc.) please see the following resources:
https://travelhealthpro.org.uk/countries
https://www.fitfortravel.nhs.uk/destinations.aspx
https://www.nhs.uk/conditions/travel-vaccinations/

VISA

For the latest information on which travel documents (visas, passports, etc.) British citizens will require by destination, please see the following resources:
https://visacentral.co.uk/visa-quick-check
https://www.passportindex.org/comparebyPassport.php?p1=uk&fl=&s=yes
https://www.travisa.com/Visa_Search

IDENTITY

Please be sure to verify that your necessary Identification documents (passport and/or ID card dependent upon the country to which you will be travelling) have valid expiration dates, i.e. verify your ID documents have not yet expired. Also, be sure to remember to bring these necessary documents with you. It is also recommended to make copies of all travel documents in the event of an emergency.

Travel documents

Once your reservation has been made, you will receive a confirmation e-mail before your travel documents are sent.

Regarding the transport documents (in the case of a reservation with transport included), we will provide you with all the information relating to check-in and luggage in the "Your travel documents" email, allowing you to leave with peace of mind.

To take advantage of all your reserved services (hotels, transfers, activities, etc.), you will receive one or more exchange vouchers to be presented to each supplier.

The contact details of the establishment will be specified in these documents, to help make your arrival at your destination as straight-forward as possible.

✆ Any questions?

NEED HELP FINALISING YOUR BOOKING?

020 3318 2660
Everyday from 8am-8pm (Local rates apply)

From Abroad +44 20 3318 2660 International call rate