Included in this offer :

• Stay in a Deluxe Room
• Accommodation only, meals not included
• Flights departing from the city of your choice
• Group return airport/hotel transfer
• Welcome and assistance at the arrival airport

✆ Any questions?

NEED HELP FINALISING YOUR BOOKING?

020 3318 2660
Everyday from 8am-8pm (Local rates apply)

From Abroad +44 20 3318 2660 International call rate

THE FIVES DOWNTOWN HOTEL & RESIDENCES

The five-star Fives Downtown Hotel & Residences, Curio Collection by Hilton is a new, sophisticated hotel ideally located between downtown and the beach in Playa del Carmen. The contemporary rooms and suites are spacious and comfortable, and the hotel has a rooftop pool and bar, a fitness centre, several restaurants and a tea room. The service matches the setting, with professional and readily available staff at the reception as well as at the Italian restaurant and tequila bar. Just a few blocks away, you'll find the beach, water sports, shops and transport links...

Practical information:

• 24-hour reception

  Check-in from 3 p.m.

  Check-out by noon

  Room service

  Concierge service

  Car hire

  Tour desk

  Daily cleaning service

  Ironing service

  Laundry and dry-cleaning service

  Cots and high-chairs available

  Private car park

  Free Wi-Fi

  Access for people with reduced mobility

  Pets are allowed in the hotel

Rooms

As a couple, stay in a Deluxe Room with contemporary decor and modern amenities. You can opt for the Superior Room or the Junior Suite if you have children.

Deluxe King Room [36m²]

Enjoy the comfort of these large rooms with their designer furniture inspired by the '50s and '60s, walls embellished with handmade wood panels and all the mod cons. Some have a balcony. The king-size bed, walk-in shower and sitting area are perfect for relaxing in.

Superior Room - 1 King Bed [43m²]

This room has a king-size bed and a sofa bed. You will also enjoy a modern bathroom with a walk-in shower, a fridge, a coffee machine and a flat-screen TV. Relax in the pop-art ambiance of these spacious rooms. Some have a furnished balcony.

Suite [53m²]

Bright and colourful, this spacious suite features a bedroom with a king-size bed and a flat-screen TV, a living room with a sofa bed, a fully equipped kitchen with a large dining table and a furnished balcony. The bathroom has a walk-in shower.

Practical information:

• King-size bed

  Flat-screen TV

  Telephone

  Safe

  Minibar

  Welcome tray

  Tea/Coffee

  Espresso machine

  Fully equipped kitchen (suite)

  Bluetooth alarm clock/radio/player

  Customisable LED mood lighting

  Free Wi-Fi

  Air conditioning

  Central heating

  Bathroom with walk-in shower

  Toiletries

  Hairdryer

  Bathrobes and slippers

  Light-up shaving mirror

  Shaving kit

Restaurants & Bars

The hotel's 4 restaurants and bars offer a choice of local and international specialities. At the Mercatto, immerse yourself in a typical Italian atmosphere and try delectable pizza and pasta. Then enjoy the trendy atmosphere of the Purobeach lounge, located on the roof. At the tequila bar, discover the charm of Mexican drinks and indulge yourself with some of the pastries at the Coffee Shop.

Breakfast

Includes an assortment of hot and cold drinks and sweet and savoury dishes.

Mercatto

This restaurant serves sweet and savoury options for breakfast. At lunch and dinner, the open kitchen puts on a cooking show, serving Italian dishes made with local ingredients, accompanied by a selection of fine wines.

Purobeach

On the rooftop terrace, explore the cosmopolitan cuisine with Moroccan, Asian, Mexican, and Creole influences... At the end of the day, the DJ, the sunset and the classic and innovative cocktails form the perfect recipe for a pleasant evening.

El Tigre Bar

In an authentic Mexican atmosphere, combine tequilas, mezcals and tapas for a cheery, exotic evening. Whether you're sitting at the bar or in the dining room, make your choice from among a hundred or so local spirits crafted to perfection.

Practical information:

• Mercatto: 7 a.m. - 12 noon, 6 p.m. - 10:30 p.m.

  Purobeach Restaurant: noon - 11 p.m.

  El Tigre Bar: 6 p.m. - 11 p.m.

Activities & Lifestyle

Relax in the swimming pool or on the beach located just 250 metres away. Work out at the gym, dive with rays and turtles in Cozumel, discover the stalactites of Río Secreto, go shopping in Quinta Avenida...

This hotel is ideally located near the beach, in front of the island of Cozumel, 1 hour from Cancún and near several eco-parks. Rent a car on-site and use the valet parking. Ask the concierge to book a tour or to inquire about attractions. In Playa del Carmen, enjoy diving, skydiving, golf, rafting, or visit a few cenotes.

Practical information:

• Panoramic pool on the roof

  Sun deck with sun loungers

  Beach 20 metres away

  Fitness centre open 24 hours a day

  Ferry to Cozumel 450 metres away

  Frida Kahlo Museum 0.6 miles away

  3D Museum of Wonders 0.6 miles away

  Casino 0.6 miles away

  Xplor and Xcaret parks 10 minutes away

  Cirque du Soleil 25 minutes away

Good to know

If you are travelling alone, you will be asked to pay a surcharge for a single room. This additional charge will be automatically included in your quote.

Child rates will be applied for children from 2 to 12 years old in the case where the child shares the room with two adults. If the child is travelling with just one adult, the surcharge may be applied on an adult basis. If your child or children do not fit into the age group mentioned above, the rate will be communicated to you at the time of processing your order. If the room is equipped with a bunk bed, the bed height is not suitable for children under 6 years of age.

For safety reasons, the wellbeing facilities of most establishments are not accessible to children under 16 years old. Similarly, it is possible that some amenities or services require an additional charge or are unavailable for exceptional reasons.

Unless otherwise stated in the service description, activities and any additional services available at destination are provided in the language of the destination country and in English.

The opening times and hours of the activities, restaurants and bars are provided as an indication only and may be subject to change. Contact the reception desk in order to be informed of any changes.

Appropriate dress is required. We remind you that gambling may involve risks of isolation, indebtedness, and dependency...

Any additional special requirements the traveller may request which are not included in the travel service description will be communicated to our service provider. Sending this information does not imply acceptance and PerfectStay.com cannot be held responsible for the fulfilment of these special requests. Only the service provider of PerfectStay.com can access this request on location and any additional costs may be paid locally by the traveller.

Unless expressly stated in the description of the services and accommodation, the hotel is not suitable for people with reduced mobility.

Transportation

Choose an offer and, according to your preferences, opt for a seat in economy, business or first class.

See the 'View flight info' section for details on each trip.

In order to best organise your time in the airport, we advise that you arrive 2 hours before boarding for a medium-haul flight, or 3 hours before boarding for a long-haul flight (more than 5 hours). Take advantage of your early arrival to pass through security and check your luggage.

You will be informed whether or not luggage is included at the time of your booking.

You will have the opportunity to add additional luggage for a fee.

There are several different cities that are typically offered as departure points. Your arrival destination will show in your travel documents.

Depending on the flight schedule, some arrivals or returns may be made at night with early arrival or late departure. You will not always be able to have your room available immediately and will need to refer to the check-in and check-out conditions of the hotel.

In the event that your transfer is not included in your hotel reservation, it may be offered at the time of your reservation as an additional option. Unless specifically mentioned, transfers may be made in groups of 15 to 55 people.

Important: the modification or the cancellation of a booking is only possible within the limits and including the fees outlined in our general conditions of sale.

Thank you for kindly taking note of the CO2 emissions produced by your means of transport: https://www.carbonfootprint.com/calculator.aspx

Formalities

The following details apply to any British citizen who, during a trip sold by PerfectStay goes to a foreign country. The following is a resource directing you to information related to your travel formalities (identification documents, vaccines, VISA, safety, travel advice, etc.), and may be subject to change. Please note that Brexit negotiations are likely to include travel document modifications, therefore please regularly check most updated information. Please see official resource for British citizens wishing to travel:
https://www.gov.uk/foreign-travel-advice

The official UK Foreign Travel site has updates on safety and security, including incidents such as pickpocketing and robbery, along with larger incidents such as measuring the risk of terrorism.
Detailed country by country here:
https://www.gov.uk/foreign-travel-advice

If you are travelling with minors, please be sure to verify whether or not you will require a consent: https://www.gov.uk/permission-take-child-abroad

Please note that these details serve as a guiding resource in order to ensure that you have access to important information in order to pursue the necessary travel formalities required before travelling abroad with PerfectStay. Please note that PerfectStay will not engage in obtaining travel documents for you, such as visas, and you are solely responsible for knowing the potential health risks you may face in the course of your travels for which you may require vaccinations or medications. PerfectStay is not responsible for ensuring your travel formalities are properly undertaken and will only act as an intermediary directing you to resources which have been known to provide reliable information concerning travel formalities specific to British citizens.

VACCINE

For information concerning travel health requirements (vaccinations, health risks, etc.) please see the following resources:
https://travelhealthpro.org.uk/countries
https://www.fitfortravel.nhs.uk/destinations.aspx
https://www.nhs.uk/conditions/travel-vaccinations/

VISA

For the latest information on which travel documents (visas, passports, etc.) British citizens will require by destination, please see the following resources:
https://visacentral.co.uk/visa-quick-check
https://www.passportindex.org/comparebyPassport.php?p1=uk&fl=&s=yes
https://www.travisa.com/Visa_Search

IDENTITY

Please be sure to verify that your necessary Identification documents (passport and/or ID card dependent upon the country to which you will be travelling) have valid expiration dates, i.e. verify your ID documents have not yet expired. Also, be sure to remember to bring these necessary documents with you. It is also recommended to make copies of all travel documents in the event of an emergency.

Travel documents

Once your reservation has been made, you will receive a confirmation e-mail before your travel documents are sent.

Regarding the transport documents (in the case of a reservation with transport included), we will provide you with all the information relating to check-in and luggage in the "Your travel documents" email, allowing you to leave with peace of mind.

To take advantage of all your reserved services (hotels, transfers, activities, etc.), you will receive one or more exchange vouchers to be presented to each supplier.

The contact details of the establishment will be specified in these documents, to help make your arrival at your destination as straight-forward as possible.

✆ Any questions?

NEED HELP FINALISING YOUR BOOKING?

020 3318 2660
Everyday from 8am-8pm (Local rates apply)

From Abroad +44 20 3318 2660 International call rate