I've had an afternoon tea and a Sunday dinner. The service of the afternoon tea was so bad, we were finally able to complain after a week of not being able to get hold of any manager. We were offered a second one, a chance for them to redeem themselves. It was ok but not asked if we wanted any additional drinks, staff just didn't seem to care. My husband unaware of this had booked a Sunday lunch for us and his parents. Again the service wasn't good, there was limited choice of food and the deserts looked ok, however the three deserts on offer had nothing to accompany them, who has a crumble with no custard/ cream. Tables were left messy around us. After speaking to my mum, she said she received the same poor service and quality of food 18 months prior!!! Stay away.