Cheltenham Park Hotel and Spa

Spa
Cirencester Road, Charlton Kings,, Charlton Kings GL53 8EA Cirencester Road, Charlton Kings,, Charlton Kings GL53 8EA Directions
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80% of 159 customers recommended

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From Our Editors

Hilton Cheltenham is a four-star country house hotel with views overlooking a lake and located adjacent to Lilleybrook golf course. The on-site restaurant is AA Rosette awarded, and the spa facilities also include a health club with swimming pool. They can cater for weddings and conferences and hold special events on holidays such as Christmas and New Year.

Comments

250
142 Tips
Verified
Report | 7 days ago
The offer was exactly as described. The spa was busier than expected but well organised. Staff we're welcoming and obliging. The afternoon tea was good quality and the offer represented good value for money.
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Report | 8 days ago
Afternoon tea was great - could do with more sandwiches and less cake! The gym facilities are really good, and the staff very friendly and helpful. However, it was a shame that the pool was completely taken up by an exercise class for 45 mins 11-11.45 - just as we wanted to use it to relax (after gym session, before afternoon tea). Also, only 5 loungers which were taken most of the time.
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Report | 8 days ago
A lot kids which made us less relaxing than would have hoped. Reception was disorganised, booked tea for 2 arrived and told booked for 4. Later changed to 2:15 but nobody had made restaurant aware so we're not expecting us when we went up. Treatments were great though
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Report | 17 days ago
Fabulous trearments. Afternoon tea was delicious. Staff were helpful, friendly and nothing was too much trouble. Would highly recommend. Only niggle was lots of lockers with inoperative digital locks.
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Report | 21 days ago
Had a lovely day here, the facilities are small but clean and well equipped, not many loungers in pool area, but we were lucky and managed to get one when a lot of people went for their afternoon tea/lunch around 1pm. The treatments were excellent (back,neck & shoulder massage and facial) both very relaxing and expertly given. The afternoon tea was very nice with plenty of tea/coffee provided which was good, as some places only provide one cup of coffee.
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Report | 22 days ago
Not what I expected, the service was very unhelpful, we were not shown round or told where anything was, handed towels and just left to it. The treatment was good but again just left after. Afternoon tea was not great the service was poor, the young waiter was rude, when I pointed out to him the the cup he gave me was dirty he looked at me as if it was my fault Would never go back and most definitely would never recommend to anyone
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Report | a month ago
Although it is not a spa but a leisure club was still good value for money. Excellent treatmenta
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Report | a month ago
We had a wonderful day with nothing too much trouble for the manager George and the best afternoon tea all gluten free I have ever had and a brilliant massage by Tara Highly recommend we will be back
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Report | a month ago
Generally a great experience staff and facilities were all good. We went on a Monday and there were several classes taking place in the swimming pool which impacted on tranquility but not a major issue. Treatments were marvellous.
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Report | a month ago
From the moment we arrived we were warmly welcomed with a drink. Our treatments were reconfirmed to us followed by a small tour of where everything was. Every single staff member that we came in contact with was friendly helpful and professional. We had the most enjoyable day. Treatments were excellent and the afternoon tea was lovely. Would definitely come again. My only criticism would be the lack of loungers by the pool. We were lucky and had two to relax on and read our magazines etc but others were not so lucky and found themselves sitting in the spa reception area.
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