LivingWell Spa @ Hilton Dartford

Spa
Masthead Close, Crossways Business Park, Dartford DA2 6QF Masthead Close, Crossways Business Park, Dartford DA2 6QF Directions
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27 Tips
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Report | 2 years ago
No facility for eating lunch as we had to eat in the foyer in dressing gowns with people passing and cold doors opening. Had no dressing gowns available as ones we had were damp and when asked to sit in cold requested dry ones and not available. Very little food selection, toasted sandwiches that were undercooked and finally microwaved, no salad.. limited selection of cold drinks. pool was being used all day by baby swimming lessions crying and screaming, changing area overrun with nappies and babies, no loungers to sit on. Awful place. Fine as a gym, but Spa means relaxing which this was not and we all left early.
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Report | 2 years ago
This spa is quite tatty & in need of updating. It certainly wasn't a special day going there :-(
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Report | 2 years ago
I sent an email after our visit to provide feedback and although the email was read it wasn't even acknowledged let alone replied to. The visit wasn't up to the standards expected of a Hilton and the staff had no interest in customer service or courtesy at all. I would like my complaint acknowledged please
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Report | 2 years ago
Great staff but no much facilities.
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Report | 2 years ago
needs to have more beds around the pool (only 2) needs tea/coffee machine. need more than one person doing treatments!
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Report | 2 years ago
Under 16 year old should not br permitted. A spa is an adult environment and peaceful. There was a mum and 6year old in the jacuzzi who kept jumping from there into the pool. Not user friendly for a chilled time out.
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Report | 2 years ago
It was alful had the smallest pool ever and half of it was taken up by swimming lessons. The gym equipment was so old out dated.. The changing room was tiny.. Wasn't clean.. For a Hilton hotel shocking... Never go back again.
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Report | 2 years ago
Not a relaxing pool area, not enough loungers, lots of equipment laying around, no water cooler. Kitchen had no gas so only cold food available, no robes or slippers provided
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Report | 2 years ago
It was very basic, and very shabby.
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Report | 2 years ago
thankyou
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LivingWell Spa @ Hilton Dartford

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