Pass with us

Classes
203A Saltwell Road, Gateshead NE8 4TL 203A Saltwell Road, Gateshead NE8 4TL Directions
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From Our Editors

Pass With Us are dedicated to getting newbies out on the road, through regular lessons and intensive courses, as well as advanced driving courses such as Pass Plus training. They also offer refresher courses, and instructor training for those who want to become a driving instructor. They are based in Gateshead and offer tuition to learners on both sides of the river.

Comments

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Report | 3 years ago
Nothing really haven't had a chance to book my lesson yet as I was told to ring back the new year
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Report | 3 years ago
Took numerous of attempts to get through to number. When eventually got through took name and number and said somebody would ring back to arrange lesson dates. As of yet nobody has rang back
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Report | 3 years ago
Trying to say I have to wait 3 months for a driving lesson this is not acceptable.
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Report | 3 years ago
Friendly staff. Instructor was very good at explaining things clearly.
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Report | 3 years ago
I was sent to a driving school in Newcastle. We arranged and completed the first lesson. The instructor asked whether I would be booking any more lessons after the 4 I had paid for, and I said YES. At the end of the first lesson, we arranged a date for the 2nd. He cancelled on me a couple of hours before the lesson (which was fine) and said he'd call me back to rearrange. He didn't, so a couple of days later I texted him to give my availability for the next lesson, but he didn't reply. After about a week, I phoned him up to rearrange. He said he had to lead some tests and had been very busy, but that week he definitely had time for my lessons. He promised he'd call back, and he never did. I went away with work for two weeks (back last weekend), but no news. To be honest, the guy was polite and very friendly, but I would have expected at least to be told he had exams, etc. before I started chasing him up because he wasn't responding. I had a feeling he didn't think my voucher was worth his while (mine were refresher lessons, but he never said that would be an issue). I certainly don't want any more lessons with him, nor hear any lame excuses from him - the whole thing proved very unprofessional and annoying. I had bought the voucher because, having recently bought a car needed to travel long distances, I needed to boost my driving skills and confidence. However, thanks to the delays with the driving instructor (3 weeks from my 1st lesson to the next time I managed to get hold of him) I had to do my first long trip (to Edinburgh!) being assisted by a friend, as I had no clue of what I was doing (I possess a foreign driving licence). This reflects really badly on Pass with Us (but also GroupOn) as a company, as they are the ones people complain to or trust when one buys a voucher. All I can say is, choosing instructors who are nice is great but they must be committed to go through with the deals too!
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Report | 3 years ago
I cannot get through to book the lessons - they haven't replied to email or phone calls.
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Report | 3 years ago
I have purchased the coupon on 24 April. I emailed them about my class, no reply. Neither groupon nor passwithus is refunding my money :(
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Report | 4 years ago
pass with us have still not contacted me to arrange the lessons booked and its been over 2 weeks since I made the request!!
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Report | 4 years ago
the phone number is no good noone ever answers it everything has to be done by email.
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Report | 4 years ago
After sending 3 e mails as requested we still have not had any call to book lessons. Very disappointing. The website advises you will be contacted within 48 hours after 1st e mail
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