About this Business
7:00 AM - 2:00 PM
From Our Editors
Operating on the Thames river for over 15 years, River Thames Cruise offers an array of entertainment boat trips. Alongside a variety of lunch and dinner cruises, customers can enjoy evening disco or sundowner options. Private boat hire is also available with the company catering for all types of social events for up to 240 people. Their menu ranges from buffets, barbecues and silver services to canapés, or bespoke variations.
I have tried to book my party with my friends and it’s been a month, since I bought the voucher for 4 in August. I am appalled by their service, the woman Tracy won’t help if her colleague Alex when he has a half day holiday???? What’s up with that???? They are pathetic excuse for hospitality and a disgrace for a big city providing holiday experiences.
Arrived at Pier. Was not told when received boarding pass which gate we needed to board from. Travelled from Birmingham with friends. Met several others at the Pier waiting for the Vessel to arrive. The vessel River Princess did not arrive. Tried ringing the company no response. Received update 2 days later the Vesel did not sail that day.
The company are hard to get hold of and very inexperienced in customer support. It's all about money not customer sat
River Thames Cruises