The Aesthetics Clinic

Spa
8-9 Talbot Court, London EC3V 0BP 8-9 Talbot Court, London EC3V 0BP Directions
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25% of 8 customers recommended

From Our Editors

Offering cutting-edge treatments in the centre of the City, The Aesthetics Clinic is a modern cosmetic oasis moments from Monument station.

Comments

250
34 Tips
Report | 4 months ago
I paid for 6 sessions of laser tattoo removal after having 3, and like the rest turned up for my appointment to find them gone. If they turn up at a different address I'd love to know. Also if anyone has their trading name I'd like it too!
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Report | 6 months ago
Do not book anything with this company. I paid for 6 sessions and had 1! Turned up for my second appt they have left and no idea how to get in contact.
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Report | 6 months ago
I also turned up for an appointment and they had gone. They had taken for a course of three treatments. Any help much appreciated. Thank you
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Report | 7 months ago
This people have taken my money and disappeared. Just turned up for my app and they are gone! Any help on how I can get in touch much appreciated. The clinic number goes into vm. Thank you in advance !
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Report | a year ago
I opted for Lipolysis & Powerplate as part of my 4-session package. As a new customer, I found the staff very unwelcoming and disinterested. I also think it's imperative that new customers are put at ease, and given some understanding of what to expect when they arrive. Granted you're handed a flip-board with a health questionnaire to complete, but even after completion, I think a little more time needs to be taken to give customers more an opportunity to ask questions. I was shown to a room where they strap their equipment around you, hand you a pair of goggles, and that's about it. When my time was up, because I'd also opted for the Power-Plate, I was simply told to climb aboard and when ready to switch it on. Again, that's about as much due care and attention I got from the experience. I was also told when my next appointment was, rather than asking me whether it would be convenient, or at the very least, a suggestion of an appropriate date. Perhaps the Clinic is a busy practice and they don't feel the need to stand on ceremony to customers, so to speak. In any event, it's certainly not what I've come to expect about optimum customer service.
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Report | 2 years ago
very helpful and understanding staff
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Report | 2 years ago
Not easy to find even though the website gave instructions. Maybe they should add Talbot House into the address.
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Report | 2 years ago
Give more advice to your clients on what will work for their style type
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Report | 2 years ago
3 people waited outdoors in the cold - buzzing the bell and calling the phone - for an 11am appointment. A person just arrived on the hour of a minute later to open the door. That was a bit of a pest.
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Report | 2 years ago
Customer service is abrupt
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