From Our Editors
A team of waxing professionals, specialising in hair removal for women, dedicated to making a daunting experience as relaxing as possible. Using natural hot wax to preserve the body's delicate areas and dedicated to providing the best waxing experience for all hair types at affordable prices with impeccable hygiene.
The therapist did not turn up for the appointment, and I was not offered an alternative appointment. It was very disappointing.
Don’t even try to purchase this salon. They have the worst customer service ever. Their salon is not easy to locate and when you call them they won’t answer your call only to call you 20 minutes later to let you know that you missed your appointment and your voucher is gone. Really scammers. Then if you try to explain yourself you’ll be told that you are not welcome in that salon again. Horrible horrible. Avoid this place please
After they kept me waiting 15 minutes they didn’t even say sorry. After waxing I was left with big chunks of wax all over my leg. I’ve been to waxing many times before and it never been painful like this. And after washing off the wax from my leg at home I found big spots of hair all over. Not to mention the redness I was lef with even after 3 days. Never had anything like this before. In conclusion the service was awful. Would not recommend.
Amazing lady. Great service. Top notch!
They were late and I had to leave having waited 15 minutes
Friendly service with great results. Slightly odd location (in what seems to be an office building) but the staff were extremely friendly without being too overly chatty when concentrating on waxing. My skin can be sensitive along with fast growing hair yet my results are still looking great!
Absolutely awful experience, with total lack of communication with the business, impossible to reach by phone. We had few confusing and unhelpful exchanges by email where I wasn't given any explanation as to why there was a time limitation on the appointments (not indicated in the listing) and when I clarified that I was flexible as long as the appointment could be taken within the 4 months length of the voucher, I obtained no reply. In fact the voucher was marked up by the business as redeemed when in fact it wasn't. I managed to obtain credits from the excellent Groupon customer service, but I would definitely NOT recommend Waxing Pot.
Shocking service. No communication. Not helpful at all.
DO NOT USE! UNRELIABLE: I turned up for my appointment (which had been booked well in advance) to be told that the lady was not there and that she should have notified me that she had cancelled. I received no explanation or apology for her "no show" despite the inconvenience caused as I was going on holiday the next day and had travelled there in my lunch hour! I have since contacted the Waxing Pot and still have not received an apology for the inconvenience caused in fact they have been quite rude and uncooperative. Unprofessional and unreliable I would avoid at all costs or risk being let down with a "no show" as I note from other reviews that this is a frequent occurrence.
I came to my appointment during lunch time. She ran 1 hour late. This is unacceptable especially when I arrived I was told that the wait was only 20 minutes. I definitely don’t recommend this place! I came back to work very late because of her. Unfortunately those who could not wait had to cancel their appointment which seems to be common practice here. The quality of the wax was terrible! Ladies, save your money and time!