NDT Health & Fitness

Spa
7-11 Lower Mosley Street(Above Premier Inn, within Soho gym), Manchester M2 3DW 7-11 Lower Mosley Street(Above Premier Inn, within Soho gym), Manchester M2 3DW Directions
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Comments

250
25 Tips
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Report | 2 years ago
The booking process was overcomplicated, and no alternative due to being web based only to resolve issues. No availability for appointments what so ever at lunch times or around standard working hours even when looking several weeks in advance. No response to enquires/complaints through groupon. Friend who booked at the same time had same issue.
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Report | 3 years ago
Online booking says that I will receive a call in 48 hrs but no call received I just received an email conformation and than an email cancellation 2 days later which said please re arrange your appointment as the ipl machine is broken. I haven't wven attended for my first appointment and the machine is broken and no one rang me to apologise.
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Report | 3 years ago
Yes. Customers aren't stupid. If you offer a £75 package for £25, don't plan to deliver less than that. Quote frankly the 45 minute session you planned was reasonable for the price, but that's not what the Groupon offer was. Fortunately, I didn't pay the 'full price' of £75 for a 45 minute treatment. Then I would have been really peeved. The best thing about this encounter is that I could get a refund.
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Report | 3 years ago
Still awaiting to get an appointment
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Report | 3 years ago
Thank you. Very professional and friendly.
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Report | 3 years ago
There is no way to contact the place. Please look into building better communication with the customers. Very disappointment with the service even before I have started IPL sessions.
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Report | 3 years ago
The appointment times are unsuitable, because they are closed on a Saturday I now have to book days holidays at work just to go to my appointments.
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Report | 3 years ago
Bad customer service would definitely not recommend
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Report | 3 years ago
I turned up for appointment and the company was no longer there!
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Report | 3 years ago
If you have a contact number, it would be useful to answer the phone when it rings. Missed my appointment due to this and am not interested in returning to or receiving information from your company again.
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