Tester broke my handbrake and claimed it was just one of those things. Brake was working perfectly when dropped off engaging at 3 to 5 clicks having had new shoes the year previous. Found he had snapped off a plastic anchor that attaches cable to body of car by using excessive force to engage it. Did not offer to fix the problem or even quote a price as he realized he had broken it. Explained what I had found as was not happy to pay a £10 retest fee after they broke it. They where not interested and he then said not prepared to look at it that day. They will now receive my bill for an hours labour and a new cable. I would not entrust the cretin who tested the car with another vehicle and will pay to have it fully retested somewhere else.