The Retreat @ Hillmotts

Spa
Hedgerley Lane, Beaconsfield HP9 2SB Hedgerley Lane, Beaconsfield HP9 2SB Directions
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76% of 34 customers recommended

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From Our Editors

The Retreat @ Hillmotts is nestled in a 2,000-acre country estate, an ideal countryside getaway for those looking for some downtime from their busy schedules.

Comments

250
13 Tips
Report | 7 days ago
Dreadful experience for myself and my friend. No one is on reception to greet you, the place isn't overly clean, the therapists are junior and not very good, the treatment packages are really poor value and the afternoon tea is a microwaved scone.
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Report | 2 months ago
I bought the Revitalising Package recently. The treatments were wonderful and the staff were friendly and professional. I would definitely book again. The only problem I had was finding the venue as the sat nav took me to the wrong location.
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Report | 2 months ago
I haven't been there yet so I guess this is a little unfair, however I couldn't get an appointment until December, can't believe there that in flexible and also it's another £10 for a Saturday so will have to take time off to do. wish I hadn't bothered, read the small print, calling a helicopter experience helpline to book a massage is also confusing and doesn't give you confidence in the prod
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Report | 2 months ago
Although I haven't actually gone yet they have been really helpful with the booking and the vou
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Report | 3 months ago
Enjoyed every moment of it. I last had the winter package 2 months ago. Got one more booked in a couple of months. Really reccomded it
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Report | 3 months ago
I had some lovely treatments here from a really nice therapist, including a body exfoliation, seaweed wrap and facial. However, I was disappointed that I didn't receive the refreshments included in my voucher purchase. When I asked the therapist about this, she said the manager dealt with that side of things and she was no where to be seen. It's a shame because this will prevent my return.
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Report | 3 months ago
Booking an appointment here is near on impossible, when you eventually get through to book and use your voucher you are supposedly booked in then when you queried that you haven't received a conformation you are then told they have never even heard of you....and so the process starts all over again. Very frustrating
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Report | 5 months ago
I love it here - the staff are friendly, the treatments are wonderful and the cream teas are just divine!
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Report | 6 months ago
Cannot get through to these people. On phone they direct you to a different site to book also doesn't work. tried emailing through website and it bounces back. Just read reviews not sure I want to bother now anyway!
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Report | 8 months ago
Difficult to get through to book Appt's. when u do get thru, kept on phone for a long time whilst bkg is made. Then only to b told that unable to book treatments at same time if going with friend(s). 3 of us went which meant each of us had to wait for 3 hours whilst the other person has her treatment! Waiting around meant u sit in the waiting room, reading old magazines!
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