Pura Vida

Salon
5a High Street, Sutton, Coldfield, WEST MIDLANDS B72 1XH 5a High Street, Sutton, Coldfield Directions
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77% of 60 customers recommended

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From Our Editors

This modernised beauty salon provides a wide range of services. Ladies can choose from various beauty treatments, such as microdermabrasion, Shellac manicure, or eyelash extensions. Clients can also opt for a choice of massage, which aims to release tension and improve blood circulation.

Comments

250
40 Tips
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Report | 4 days ago
A second visit to this salon and definitely the last. This was meant as a treat but the massage was disappointing- not relaxing at all. Cold stones were placed on my spine after being moisturised with coconut oil. No skilled massage technique evident. Shellac applied to fingers and toes by a different trainee who didn't seem sure what she was doing. No filing, shaping or cuticle work at all. Sorry Pura Vida but this really wasn't a pamper package- I left feeling more stressed than when I arrived.
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Report | 19 days ago
The massage was ok. The shop was freezing no heating. Had to wait 30 mins before I could have my massage. No refreshments given even though the write up states refreshment. No where to hang your clothing up when you get undressed, so had to put clothing on the floor. The bed had no towel laid out to lie on, just a thin sheet of paper roll.
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Report | 19 days ago
Nice massage
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Report | a month ago
eyelashes are horrific and look such a mess. to the point I'm having to go somewhere else to have them removed and redone. I felt like I wasn't wanted there and they were rushed to be put on so I would be out of there sooner... would never set foot in there again!!
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Report | 2 months ago
Lovely massage - so relaxing.
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Report | 3 months ago
Good professional service. Made me a lovely capachino whilst doing my nails.. will be going back again
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Report | 3 months ago
Quick friendly service and even fitted me in for an extra treatment at the last minute. Only downside was that no cuticle work was done with the Shellac manicure.
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Report | 4 months ago
Amazing and relaxing massage and facial and beautiful shellac nails xx
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Report | 4 months ago
Don't use the online groupon booking tool. I bought the groupon as they had availability according to the app on a Friday evening at 5pm after I had finished work. I then had 2 missed calls from the salon a few days before, I called them back in my own time and was told that I couldn't go any time after 2.30pm as they finish early on a Friday (I would still be at work at 2.30). If I hadn't called them back I would have turned up to a closed salon. Poor customer service as no answer message was left or anything. I asked for a refund and was told to contact groupon. I contacted groupon and they have said I have to contact the salon to ask for a refund code. I phoned them for this code 5 days ago and I am still waiting for my refund. I'm going to have to make another phone call to the salon tomorrow to get my refund, something I do not have time for. Don't use the groupon booking app, if you do then don't expect the salon to be open when you get there. I will not be booking with them again, such a shame!
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Report | 4 months ago
Lovely place and gorgeous nails
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