Highlights
Participants get a lifetime access to 18 online modules covering the duties and teamwork skills of overseas holiday rep
About This Deal
The Deal
- £15 for a holiday rep online course (90% off)
Modules
- Introduction to the holiday rep
- Categories of holiday representatives
- Role, requirements and qualities of the holiday rep
- Duties of the holiday rep
- Tour operator profiles
- Transfers and welcome meetings
- Admin and paperwork
- Currency, conversions, commissions and calculations
- Health and safety
- Legal responsibilities
- Customer service essentials
- Effective complaint-handling skills
- Super selling skills
- Social and communication skills
- Interpersonal and teamwork skills
- Stress management
- Short-haul destinations
- Long-haul destinations and time zones
Fine Print
Expires 4 Apr 2017. Limit 1 per person, may but 4 additional as gifts. Enter http://www.holidayrepcertificate.com/enrol/ to book. No refunds or cancellation once log in details have been provided. Lifetime access. Certificate included for every successful student. Online support at https://careersfortravel.rhinosupport.com/helpdesk.htm. Internet connection with 2MB or more required. Verified using our merchant's website on 7 Apr 2016.