Included in this offer :

• Stay in a Junior Suite
• All-inclusive
• Flights departing from the city of your choice
• Round-trip airport/hotel transfer
• Welcome and assistance at the airport

✆ Any questions?

NEED HELP FINALISING YOUR BOOKING?

020 3318 2660
Everyday from 8am-8pm (Local rates apply)

From Abroad +44 20 3318 2660 International call rate

GRAND RIVIERA PRINCESS

Do you need a holiday in paradise, set between relaxing on vast beaches of fine sand and swimming in turquoise, crystalline waters? Then head to Playa Del Carmen in Mexico and make your base the sumptuous five-star Grand Riviera Princess. This splendid establishment offers you all the luxury and comfort you need for a dream holiday, with your feet in the water and under the bright sun of the Riviera Maya. From the swimming pool to the spa and numerous restaurants and comfortable suites, the hotel will meet all your expectations, for a luxurious and peaceful stay.

Practical information:

• 24-hour reception

  Check-in from 3pm

  Check-out until 12 noon

  Concierge service

  Excursion desk

  Babysitting

  Luggage storage

  Ticketing

  Laundry

  Ironing service

  On-site stores

  Currency exchange

  Express check-in and check-out

  Free Wi-Fi

  Pets are not allowed in the establishment

Rooms

After spending hours soaking up the sun on the beautiful beaches of the Riviera Maya, relax in the modern, luxurious suites offered by the hotel, which all come with a jacuzzi.

Junior Suite

The 165 Junior Suites are your ideal choice for a luxury holiday on the Mayan Riviera

Junior Suite Deluxe [55m²]

Enjoy the comfort of this luxurious suite, offering everything you need for a dream holiday for two: balcony, coffee machine, flat screen TV and a fully stocked minibar, to name but a few. Ideally located near the main building, it offers you privileged access to the hotel's many restaurants.

Laguna Villa Suite [65m²]

Relax in a Laguna Villa Suite, which comes complete with a private pool and butler service.

Please note that these villas are for adults only.

Practical information:

• King-size bed
• Flatscreen TV
• Satellite channels
• Telephone
• Minibar
  Coffee machine
• Balcony/terrace
• Bathroom with jacuzzi
• Hair dryer
• Magnifying mirror
• Air conditioning
• Heating
• Free Wi-Fi
• Telephone

Restaurants & Bars

Are you looking for a gourmet trip? Then head off to one of the restaurants in the heart of the hotel complex. Local or international specialities, grilled meats or a buffet, to mention but a few. There is a huge variety on offer and your package includes breakfast, lunch and dinner. What more could you ask for?!

All-inclusive

Includes breakfasts, lunches, dinners, local beverages (alcoholic and non-alcoholic) and a range of services offered by the establishment (see on-site conditions).

Green Buffet Restaurant

In the morning, noon and evening, the Green buffet restaurant offers numerous international specialities in buffet style, as its name suggests. Throughout the day, you will enjoy a varied and refined cuisine in a relaxed but sophisticated atmosphere.

Mexican Restaurant La Hacienda

At the Mexican Restaurant, La Hacienda, you will be introduced to Mexican cuisine, which is renowned for being tasty and exotic. In a chic and exclusive environment, you will have the pleasure of discovering local specialities for dinner.

Grill Restaurant La Vaqueria

Would you like a grill for dinner? Sit back and relax at one of the tables in the grill restaurant, La Vaqueria, and enjoy the many meats and finely prepared fish on the menu.

Practical information:

• All-inclusive package available in the 3 restaurants listed
• Green buffet restaurant open from 7 am to 10:30 am, 12 pm to 3 pm and 6 pm to 11 pm
• Mexican Restaurant, La Hacienda, and Grill Restaurant, La Vaqueria, open from 6 pm to 11 pm

Activities & Lifestyle

Do you want your next holiday to be an enjoyable, relaxed experience? Set between paradise beaches and a wellness area, the five-star Grand Riviera Princess is for you!

In addition to its sumptuous swimming pool, the hotel also has a fitness centre and a spa, where you can enjoy wellness treatments. Furthermore, the proximity to the stunning, fine sandy beaches of the Riviera Maya makes this hotel an ideal base for enjoying your stay, between relaxing in the sun and discovering the marine life.

Practical information:

• Outdoor pool (all year round)
• Hammam/steam bath
• Whirlpool/jacuzzi bath
• Massages
• Spa and wellness centre
• Fitness centre
• Sauna
• Water sports facilities (on site)
• Disco/DJ
• Entertainment team
• Scuba diving
• Darts
• Table tennis
• Billiards
• Children's playground
• Games room
• Tennis court

Good to know

If you are travelling alone, you will be asked to pay a surcharge for a single room. This additional charge will be automatically included in your quote.

Child rates will be applied for children from 2 to 12 years old in the case where the child shares the room with two adults. If the child is travelling with just one adult, the surcharge may be applied on an adult basis. If your child or children do not fit into the age group mentioned above, the rate will be communicated to you at the time of processing your order. If the room is equipped with a bunk bed, the bed height is not suitable for children under 6 years of age.

For safety reasons, the wellbeing facilities of most establishments are not accessible to children under 16 years old. Similarly, it is possible that some amenities or services require an additional charge or are unavailable for exceptional reasons.

Unless otherwise stated in the service description, activities and any additional services available at destination are provided in the language of the destination country and in English.

The opening times and hours of the activities, restaurants and bars are provided as an indication only and may be subject to change. Contact the reception desk in order to be informed of any changes.

Appropriate dress is required. We remind you that gambling may involve risks of isolation, indebtedness, and dependency...

Any additional special requirements the traveller may request which are not included in the travel service description will be communicated to our service provider. Sending this information does not imply acceptance and PerfectStay.com cannot be held responsible for the fulfilment of these special requests. Only the service provider of PerfectStay.com can access this request on location and any additional costs may be paid locally by the traveller.

Unless expressly stated in the description of the services and accommodation, the hotel is not suitable for people with reduced mobility.

Transportation

Choose an offer and, according to your preferences, opt for a seat in economy, business or first class.

See the 'View flight info' section for details on each trip.

In order to best organise your time in the airport, we advise that you arrive 2 hours before boarding for a medium-haul flight, or 3 hours before boarding for a long-haul flight (more than 5 hours). Take advantage of your early arrival to pass through security and check your luggage.

You will be informed whether or not luggage is included at the time of your booking.

You will have the opportunity to add additional luggage for a fee.

There are several different cities that are typically offered as departure points. Your arrival destination will show in your travel documents.

Depending on the flight schedule, some arrivals or returns may be made at night with early arrival or late departure. You will not always be able to have your room available immediately and will need to refer to the check-in and check-out conditions of the hotel.

In the event that your transfer is not included in your hotel reservation, it may be offered at the time of your reservation as an additional option. Unless specifically mentioned, transfers may be made in groups of 15 to 55 people.

Important: the modification or the cancellation of a booking is only possible within the limits and including the fees outlined in our general conditions of sale.

Thank you for kindly taking note of the CO2 emissions produced by your means of transport: https://www.carbonfootprint.com/calculator.aspx

Formalities

The following details apply to any British citizen who, during a trip sold by PerfectStay goes to a foreign country. The following is a resource directing you to information related to your travel formalities (identification documents, vaccines, VISA, safety, travel advice, etc.), and may be subject to change. Please note that Brexit negotiations are likely to include travel document modifications, therefore please regularly check most updated information. Please see official resource for British citizens wishing to travel:
https://www.gov.uk/foreign-travel-advice

The official UK Foreign Travel site has updates on safety and security, including incidents such as pickpocketing and robbery, along with larger incidents such as measuring the risk of terrorism.
Detailed country by country here:
https://www.gov.uk/foreign-travel-advice

If you are travelling with minors, please be sure to verify whether or not you will require a consent: https://www.gov.uk/permission-take-child-abroad

Please note that these details serve as a guiding resource in order to ensure that you have access to important information in order to pursue the necessary travel formalities required before travelling abroad with PerfectStay. Please note that PerfectStay will not engage in obtaining travel documents for you, such as visas, and you are solely responsible for knowing the potential health risks you may face in the course of your travels for which you may require vaccinations or medications. PerfectStay is not responsible for ensuring your travel formalities are properly undertaken and will only act as an intermediary directing you to resources which have been known to provide reliable information concerning travel formalities specific to British citizens.

VACCINE

For information concerning travel health requirements (vaccinations, health risks, etc.) please see the following resources:
https://travelhealthpro.org.uk/countries
https://www.fitfortravel.nhs.uk/destinations.aspx
https://www.nhs.uk/conditions/travel-vaccinations/

VISA

For the latest information on which travel documents (visas, passports, etc.) British citizens will require by destination, please see the following resources:
https://visacentral.co.uk/visa-quick-check
https://www.passportindex.org/comparebyPassport.php?p1=uk&fl=&s=yes
https://www.travisa.com/Visa_Search

IDENTITY

Please be sure to verify that your necessary Identification documents (passport and/or ID card dependent upon the country to which you will be travelling) have valid expiration dates, i.e. verify your ID documents have not yet expired. Also, be sure to remember to bring these necessary documents with you. It is also recommended to make copies of all travel documents in the event of an emergency.

Travel documents

Once your reservation has been made, you will receive a confirmation e-mail before your travel documents are sent.

Regarding the transport documents (in the case of a reservation with transport included), we will provide you with all the information relating to check-in and luggage in the "Your travel documents" email, allowing you to leave with peace of mind.

To take advantage of all your reserved services (hotels, transfers, activities, etc.), you will receive one or more exchange vouchers to be presented to each supplier.

The contact details of the establishment will be specified in these documents, to help make your arrival at your destination as straight-forward as possible.

✆ Any questions?

NEED HELP FINALISING YOUR BOOKING?

020 3318 2660
Everyday from 8am-8pm (Local rates apply)

From Abroad +44 20 3318 2660 International call rate