Absolutely friendly and patient staff. I went for a family photoshoot with my very active 3 year old and they made the session the highlight of his week! :-) Never believed a toddler could have so much fun from a photo session. They used his strength to an advantage during the shoot with some of the styles including shots while he was running around. He was allowed to take several photographs of mummy and daddy as well. My family and I were so impressed with the level of attention we got.