Lakeside Retreat Hotel

Event Rental Service
Holmshaw Lane, Haslington CW1 5TJ Holmshaw Lane, Haslington CW1 5TJ Directions
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33% of 64 customers recommended

Comments

250
41 Tips
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Report | 2 months ago
Despite poor reviews on Trip Advisor my friend and I had a great experience. The staff were professional, courteous and friendly. The tea was fresh, plentiful and tasty and we were offered a constant supply of piping hot pots of tea. Excellent.
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Report | 2 months ago
Very friendly staff when we were there, the afternoon tea was one of the best we have had. The building was outstanding.
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Report | 2 months ago
Save your money!!
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Report | 2 months ago
Cakes all shop bought and toilets were filthy.
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Report | 2 months ago
Very basic, only thin ham and cheese sandwiches. Cakes were not homemade, slightly stake and no selection of tea, even though I only asked for Earl Grey. Nice enough room and I was there to catch up with a friend so did the job. Not worth the £9.50 per person with voucher if you don't drink the prosecco - sorry!
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Report | 2 months ago
Surroundings very nice. Staff lovely, and food good value.
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Report | 3 months ago
Home made cakes not obviously bought ones. Staff friendly and hotel lovely.
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Report | 3 months ago
We were disappointed this week. The cakes and scones were not homemade like last time. Also it was not clotted cream. Also we were only given half of a cake bar each. The venue needs refurbishing. The toilet smelt. There was nothing to dry hands with afterwards. My chair in the dining room had 2 sharp tacks sticking upwards. I was given another chair and a complimentary drink but it could have caused complications.
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Report | 3 months ago
Awful place to go for afternoon tea. Filthy out dated and unorganised . Please stop selling afternoon tea vouchers for this place you are giving yourself a bad name . Check our trip advisor for this place many of your groupon customers very disappointed.
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Report | 3 months ago
We turned up on Sunday at 4.30 to be told tea finished at 4 - it was an anniversary celebration so we had to re-book. Very disappointed and no-one seemed to know what they were doing. Going again on Sunday but we are both very apprehensive on what to expect. We even had to write in the book ourselves that we were vegetarians as the man we spoke to didnt seem to understasnd!
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Lakeside Retreat Hotel

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