Cathedral Autocentre

Automotive
Cathedral Road, Derby DE1 3PA Cathedral Road, Derby DE1 3PA Directions
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79% of 29 customers recommended

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From Our Editors

Cathedral Autocentre are an independent garage in Derby’s Cathedral Quarter offering an array of motor services including servicing, MOT tests, diagnostics and repairs. Tyres, brakes and exhaust solutions are also available, and appointments are available Monday to Saturday.

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Report | 10 days ago
weekend appointments are at Cliffmere Autocentre in Allenton which is 4 miles away for me. I was annoyed as cathedral autocentre is just around the corner from me. The service and staff on the day were great and there is a McD's just round the corner from Cliffmere. All done in just over an hour as promised. Great! 😊
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Report | 2 months ago
Extremely unorganised. I collected my vehicle, they gave me some paperwork and I returned home. I took out the paperwork and it was only the invoice. No service sheet. Looked at the invoice, the name was incorrect and the model of the car was incorrect. I returned to Cathedral Autocentre and pointed out the errors on the invoice and asked them to correct them. I also requested a copy of the service sheet, to be told, they don't issue them to customers. I asked why, only to be told, "I don't know". I then told them I wanted a copy of the service sheet. I went to my car, to fetch the book so they could stamp it. When I walked back into reception, the guy was filling out a service sheet for my car. Apparently, the original had been filed.!!! He said "there you go" and passed it to me. My name was still spelt incorrectly and the model of the car was still incorrect. I passed it back and he filled another blank service sheet out, this time, with the correct name and model. I then asked if he could stamp my book. He took the book, appeared to have no idea which boxes to tick, so blatantly copied the ticks from the previous service on the opposite page. He then got to the bit where you fill the mileage in. This totally flummoxed him and then asked ME how many miles the car had done. I asked why this hadn't been recorded at the time of the service? He couldn't give me an answer. So I went to my car, returned and told him what the mileage was. I could have told him anything and he would have believed me.!!! He passed me the book and said "There we go, got there in the end. At least it'll be correct for when you come next year".!!! I just laughed and walked out.!!! I have absolutely no confidence that Cathedral Autocentre had done anything to my car. I have now booked it in to be serviced again at another garage.!!! If any Groupon customers can see this review, avoid Cathedral Autocentre.!!! This has made me question purchasing anything else through Groupon.!!!
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Report | 6 months ago
Very efficient
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Report | 7 months ago
didn't push for more work just advised on what they found will get my services done there again in the future
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Report | 8 months ago
quick and reliable service
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Report | 8 months ago
Friendly service as usual. A very happy customer.
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Report | 8 months ago
Very good, efficient and slotted the service with my timescale.
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Report | 9 months ago
Friendly and efficient service
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Report | 11 months ago
Serviced my car properly and gave me a report sheet on advisories. i would recommend them.
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Report | a year ago
They need to make people aware of where the garage is located as I went to cathedral Autocentre and was sent to an alternative garage on the other side of town to a garage by a different name and everything.
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