I was pleased with the service provided.

I am writing to express my extreme dissatisfaction with my recent experience at Best Tread Tyres and Auto Centre. I visited the garage based on the address provided by Groupon, only to find that the business had relocated. The staff blamed Groupon for the outdated information. With no internet access, I politely requested directions but was met with a rude and dismissive response from a male customer service representative. Eventually finding the new location, I also paid £24.99 surcharge for the oil change. Furthermore, I paid £10 extra for a 54-point check but received no feedback on the vehicle's condition. Upon returning to collect my car an hour and twenty minutes later, I was informed it was not ready. With rain starting to fall, I politely asked to wait in the empty reception area, but this request was denied by a female staff member. Given the multiple issues I encountered, I would strongly advise against using their service.