Paramount Healthcare

Alternative Medicine
St James' Blvd, Newcastle upon Tyne NE1 4AX St James' Blvd, Newcastle upon Tyne NE1 4AX Directions
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Comments

250
64 Tips
Verified
Report | 2 years ago
Too relaxed and unprofessional, very expensive for what you actually get
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Report | 2 years ago
Try being available for bookings or queries
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Report | 2 years ago
Phone number shown on website not in use. Emailed... No response. Need to re-arrange my appointment but can not contact this salon in any way. Therefore I have wasted my money. Thankyou for that!!
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Report | 2 years ago
I could not get in touch with them to change an appointment. They said they would call back and did not. I wasted my money and would never try them again. I would like a refund.
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Report | 3 years ago
So far I haven't received a service from paramount. This is to happen in a few weeks. However my telephone and on the spot contact has been less than satisfactory from my point of view. I would suggest to the owner/s that there is a need for traing in customer service here. I'll reserve final judgement until I've redeemed my purchase
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Report | 3 years ago
stop using poundland products, wash the towels and get properly trained beauticans.
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Report | 3 years ago
no flexible way to help client. Never want to go there again
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Report | 3 years ago
Couldn't get an appointment in the time specified.
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Report | 3 years ago
A very relaxing experience
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Report | 3 years ago
Increase funding towards training staff in customer services over the telephone - being rude and condescending does not classify as appropriate customer services regardless of whether I'm paying full price or with a groupon, a judgemental tone of voice is easy to hear and doesn't make 'the client', the person paying your wages, comfortable with booking in the future. Improve communication and actually ring me back when I leave numerous messages on the answer phone - the answer phone that assures you someone will ring you back soon. N.B If you are going to advertise multiple offers on groupon, expect an influx of calls. Appreciate each one, first impressions count. This let you down as a company and a business. I am only one person among many visiting or, attempting to visit the spa but ultimately dissappointment is I can experience rather than the intended full body wrap and luxury facial.
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