Lovely cream tea and the facilities were excellent.
Excellent prossecco afternoon tea , comfortable- central location , friendly helpful.staff
This groupon offer was absolutely amazing, we went for my daughters hen weekend, the facilities and the staff were brilliant m, we will definitely book it again xx
Just such a lovely place to go and relax.
Staff are super friendly with good humour, they need it with me!
Food and hospitality were amazing, too much to eat, but we gave it a good go, nothing was too much for them.
Had a lovely massage while we were there which I would recommend, had to pay a little more for it, but I managed to get a little discount as well!
If I would say anything negative I would say it about other users, very rude in the spa, took our dry towels and cold water, not an issue because you just ask for more, but very very thoughtless and inconsiderate.
We went for a relax and "our time" as my friend is going through a lot at the moment and we could have done without the rude inconciderate people.
The afternoon tea was adequate and of average quality. The sandwiches came without any form of garnish whatsoever and although edible, ham and mustard, smoked salmon with cream cheese, and cheese and pickle, they would have looked and tasted better with garnish, such as tomato, cress or lettuce. No butter with the scones, one cup of tea (tea bag) and when we requested a refill we were advised there would be a charge, so we didn’t bother but did pay for a second glass of Prosecco each.
As far as the spa was concerned, the steam room wasn’t functioning (great shame), the jacuzzi was disappointing being rather on the chilly side, but the sauna was satisfactory. There was very little seating around the pool area, probably enough for 6 people. However, the facilities in the changing rooms were good, but only 2 private cubicles in the ladies.
The Groupon offer of £29 for 2 for afternoon tea with Prosecco and spa entry was reasonable for what was on offer, but it would have been a very disappointing experience if we had been charged the full price as advertised.
Excellent service food was amazing
Very nice food and restaurant staff couldn't do enough for us was a little disappointing when it came to the spa it was a little bit dated and staff on reception wasn't much help but that apart we was pleased with the day out