I hate writing bad reviews but the massage I got from London Health Hub was the worst one I have ever had. I have had more than 200 massages in my life so I know a thing or two about what makes a massage good and bad. And this one wins the worst one award - hands down!
The massage was performed by a young guy in his 20s (I think) and he used his knuckles like 90% of the time. He seemed to be skilled enough to at least spot the right areas where I had tension, but his technique was really to just slide his knuckles over and over again in the same area with a lot of pressure. And this is possibly the most uncomfortable way to receive a massage treatment - even an elbow massage would be less painful in my opinion.
I can actually handle a lot of pressure but this was the most painful massage I have ever had due to the poor technique this guy used. He also run his knuckles over my spine multiple times which I know is a big no no and I actually have several bruises around my spine now because of this technique.
The masseuse did give me a disclaimer at the beginning of the massage that there could be some "bruising or redness" after the massage and I honestly didn't think that would be the case. I have felt sore for sure after a massage but never got any bruises.
Right now (one day after) when I look at my back in the mirror I have a lot of visible bruises and I have been taking pain medication all day to cope. In all fairness, I feel like my back has been a punching bag for a professional boxer.
I know I'm partially to blame here since I should have just said to the guy use less pressure and please use other techniques. Well, I didn't and now I'm paying the price which basically means my mobility will suffer for the next 3-5 days give it or take. I honestly feel like I have been part of a big fight and even sleeping hurts when I try to move around on the bed.
I'm aware this company has a lot of therapists and it's pretty much a random game who you will get since they don't tell you the names of the therapists or their qualifications. They all just have names such as "Clinician 1,2,3 etc". Mine was clinician 4 which I would honestly recommend anyone to avoid unless you love pain.
I have nothing against the guy himself, he was a very lovely guy, but I feel like I would be doing the wrong thing here by not addressing this.
On top of this, I need to point out that my massage itself lasted approximately 40mins instead of 60 minutes. I know this because I was invited to the therapy room precisely at 11:00 and the consultation bit took a little over 5mins. The next thing I remember is that I was already fully dressed and ready to go at 11:50 am when my masseuse tried to sell me another session which I kindly refused.
So, in summary, you might get very lucky and get a good person who will give you a nice massage worth the cost you paid for the voucher. But just be aware they don't provide you with any towels so you either have to bring your own or manage to be without one. So you get what you pay for and I think I got something I definitely didn't expect.
My issue with this deal is that it's false advertising. It's not a 60 minute massage. It's a 30-40 minute massage. (33 minutes)
It should be advertised as a 40 min massage with a 10 minute consultation. The remaining minutes were taken by being let in late and post massage recommendations/ sales.
If you're looking for a straight forward massage, I'd say skip this deal.
On the other hand if you do have an injury and/or is looking for ongoing treatment, this deal may be of benefit to you as they will give you the sales pitch and in-house deals/recommendations towards the end of the session.
The massage itself was good and my practitioner was very nice.
Earned when a user has gotten 2 or more helpful votes
About This Deal
After purchasing this deal, you'll need to visit the website listed on your voucher to complete redemption.
What’s included: 60-minute deep tissue massage
Please note that the availability of this service will be affected by Government-mandated lockdowns.
Must be 18 or older. 48-hour cancellation notice required. Book online at https://www.londonhealthhub.com/book-online; provide Groupon code. Present Groupon on arrival. Consultation 10 minutes, Massage 45 minutes and aftercare 5 minutes. Therapist-client confidentiality privileges apply excluding intent to harm. For your safety Public Health England are requiring patients to keep wearing masks and follow social distancing guidelines in a healthcare environment Limit 1 per person(s), may buy 1 additional as gift(s). Expires 4 months after purchase.
About London Health Hub
Conveniently located a short walk from London Bridge station, London Health Hub specialises in the management of musculoskeletal aches and pains. The clinic's trained clinicians include physiotherapists, osteopaths, acupuncturists and sports therapists. All clinicians provide manual therapy as well as deep tissue and sports massages.