I bought this voucher and called up to book an appointment. The lady on the phone seemed very nice from my interactions. However, on the day of the appointment, I got called less than an hour before the appointment to state it was cancelled as she had to leave early. I received a voicemail to this effect as I was driving when she called so did not hear my phone. This resulted in an hour or wasted journey and petrol and disappointment at the cancellation, as well as time out of work on this day and the following day for which the appointment was rescheduled. I did ask what she was going to do to make this right but nothing came of that.
I will say that the cut was done well, and that she seems to have a clean and well managed salon, in regards precautions for Covid-19.
Nonetheless, I do not think customers should be treated this way, I would not book with someone who does not see the importance of something as basic as sticking to appointment times.
Expires 4 months after purchase. Limit 2 per person, may buy 2 additional as gifts. Mandatory booking required by phone, please call 0121 766 7048; provide Coupon code. Must present printed Groupon upon arrival. 48-hour cancellation policy. Must be 18 or older. Women only. Valid for option purchased only. £5 surcharge for colours on hair past shoulder blades paid directly to merchant.
About Cute Hair and Beauty Salon
Cute Hair and Beauty strives to provide customers with a wide range of hair and beauty treatments to accommodate and enhance many different styles and looks. With a comfortable environment and experienced staff, clients can expect quality service. Cute Hair and Beauty offer options such as waxing, threading and eyelash extensions, as well as massage, hair and bridal services.