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1 ratings1 reviews
Rating of 1 out of 5 stars
March 31, 2022
This was the worst massage i've ever had.
Upon entry the lady was so unfriendly - there were no pleasantaries or anything. I was given no eye contact and the lady sort of mumbled her name (Kas) it was as if she didn't want to be there. She then curtly told me to remove my top half and lay on the bed.
When she came back into the room I asked if she was going to do my bottom she said no there was enough time I asked if I could purchase another voucher so that it could extended to my legs as this was the real reason I purchased the voucher (I had muscluar pains) the lady said no again and explained there wasn't enough time and wrongly said my friend was next (I didn't cone with a friend) and she had other customers. Ultimately, she seemed to have a lot of attitude. She then began to message my back and ran 3 sets of hot stones over my back and arms.
Essentially this was a back hot stone massage and should be advertised as such not just hot stone, my neck and shoulders were not touched at all. The massage last 20 minutes and not the 25 minutes I paid for. I'll never reviewed anything before in my life but feel compelled to on this occasion!
Mixed reviews with this one. I bought a 40 minute massage. The lady who treated me was very nice and the massage left me feeling so much better- it was a really good massage. However, it was only 25 minutes long. I used the spa facilities straight after which were lovely and clean and as I had time to think about the error I thought I would let the staff know that my treatment was shorter than I expected. The staff were in treatments when I left so I did leave a hand written note. Not heard anything back so far.
I had an wonderful massage .Tasha is a fabulous masseur .Very professional .The room was very clean and tidy .Unfortunately the swimming pool was booked and the sauna was not working and I couldn’t use them.
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About This Deal
Types of facials available: Murad facials
Benefits of Murad facial: Helps slough off dry skin, improve skin texture, tone and overall appearance
Products used: Murad brand
30-minute: cleanse and exfoliation | skin peel | face mask | serums, eye cream and face moisturiser
60-minute: double cleanse and exfoliation | steam and extractions | skin peel | face mask | serums, eye cream and face moisturiser
Must be 18 or older. 24-hour cancellation notice required. Appointment required, contact by email at email@example.com; provide Groupon code. Present Groupon on arrival. Limit 1 per person(s), may buy 2 additional as gift(s). May be repurchased every 30 days. Valid only for option purchased. Voucher is non-transferable. Expires 4 months after purchase. Not valid with other offers or promotions. Valid Mon-Fri subject to availability. Arriving late may result in loss of appointment, no refund will be offered.
About Moberly Spa and Wellness
Moberly Spa and Wellness can be located on Chamberlayne Road on North-West side of Kensal Green district. Among their wide range of spa and wellness services one may find massages, facials, pampering of hands and feet including manicures and pedicures, as well as spa experiences for mums-to-be, swimming pool and a gym. Sauna and steam rooms are also available.