All reviews are from people who have redeemed deals with this merchant.
10 ratings10 reviews
6 days ago
Always a pleasure to visit Jade and the staff friendly and relaxing experience.
Highly recommended if you are in need of a pamper or even getting the tension released with an excellent massage!
Thank-you ladies 👍
The young girls were nice and efficient though already running behind when we arrived at 12.30 so we had to wait . More problematic was organising. I ended up leaving 4 voicemails over a period of 2 weeks before Jade rang me back an hour or so before our appointment. I had planned for my daughter to have the eyelash tint. She said she had rung back. No missed call or voicemail so had to pick something she didn't want as no time left to arrange test. Was worth the money we paid £33 but no more. For the lack of communication and the fact every call I made went to voicemail I would not return. Was clean though and girls doing treatments pleasant. Wasn't impressed the voucher had been redeemed a week before our appointment. A little presumptuous. I was concerned there was an issue when I checked the app and had no vouchers left. Seems this is their normal practice.
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What You'll Get
Choose Between Two Options
£49 for a spa access with two 25-minute treatments and beverage for one
£79 for a spa access with two 25-minute treatments and beverage for two
The Fine Print
Expires 4 months after purchase. Limit 1 per 1 or 2 people, may buy 1 additional as a gift. Booking required, please call 01482654742; quote Groupon code and provide contact number. Present Groupon on arrival. 24-hour cancellation policy. Must be 18 or older. Valid for option purchased only. Same day appointments accepted. May be repurchased every 30 days. £10 surcharge for an upgrade to 1-hour treatments. Valid Mon 10am-5pm, Tue and Thu 9am-8pm, Fri 9am-6pm. Limited availability on Fridays.
About Spa Serenity at Mercure Hull West Hotel
Spa Serenity at Mercure Hull West Hotel offers an array of pampering treatments. Customers can indulge in hairstyling, massages and nail care, or opt for hair and tattoo removal. Visitors can enjoy picturesque views of the grounds as they unwind and take advantage of a variety of packages, including those designed for brides-to-be.