Character-Online Voucher Codes & Discount Codes February 2026

More Ways to Save Money at Character-Online

Character Online knows how to make your money stretch further, especially when you're shopping for the kids. Beyond the obvious character-online voucher code searches, they've built their entire pricing strategy around smart bundle deals and delivery thresholds that actually make sense for toy buyers. Whether you're completing a Teenage Mutant Ninja Turtles collection or hunting for bargains in their clearance sections, there are genuine ways to cut your spending without compromising on the fun factor.

How to Apply Your Character Online Discount Code

While Character Online's best deals happen in your basket without any fuss, here's how to apply any promotional codes you might find during special sales periods.

1. Add your chosen toys to the basket and review your items
2. Look for the promotional code box during checkout — it typically appears before payment details
3. Enter your code exactly as provided, watching for any capital letters or special characters
4. Click 'Apply' and check that your discount appears in the order summary
5. Complete your purchase knowing you've maximised your savings

Remember that Character Online's best offers like the 3 for 2 action figures and Buy 1 Get 1 Half Price deals apply in your basket — no codes needed. If a promotional code isn't working, double-check it hasn't expired and that your items are eligible for the specific offer.

Get One Free with 3 for 2 Action Figures

This is where Character Online really shines for collectors and parents buying multiple figures. The 3 for 2 mix and match promotion covers their entire range of Teenage Mutant Ninja Turtles figures, including Leonardo, Splinter, Mechazoid, Bishop, and the rest of the gang.

Here's the clever bit: you can mix and match any three action figures from the eligible range, and the cheapest one becomes free when you reach checkout. At £10.99 per figure, you're essentially getting three figures for £21.98 instead of £32.97 — that's a saving of nearly £11. The discount appears in your basket without any codes or fuss, making it perfect for completing collections or buying gifts for multiple children.

Buy 1 Get 1 Half Price on Beauty Sets

The Shimmer N Sparkle range gets the Buy 1 Get 1 Half Price treatment, which is brilliant news if you've got craft-loving kids. Pick any two items from their £12.99 beauty collection — perhaps the Beauty Make-Up Purse and the Colour FX Hair Extensions Studio — and the cheaper item drops to £6.50 at checkout.

This deal works particularly well when you're buying for siblings or planning ahead for birthday parties. Two beauty sets normally cost £25.98, but with this promotion, you'll pay just £19.49. No codes required, and the discount appears as soon as you add the second eligible item to your basket.

Playtime Price Drops: Up to 50% Off Selected Toys

Character Online's clearance section, called Playtime Price Drops, is where discontinued and overstocked items find new homes at seriously reduced prices. The savings here can be substantial — the Tacto Doctor, for instance, has dropped from £39.99 to £20, representing a 50% discount.

The Doctor Who Fifteenth Doctor's Sonic Screwdriver Two Tone Chromed Edition also features in this section with £10 off its original price. These aren't damaged or faulty items; they're simply products that Character Online needs to clear to make room for new stock. It's worth checking this section regularly, as new items appear and popular bargains disappear quickly.

Free UK Delivery Over £20

Character Online sets their free delivery threshold at £20, which is refreshingly reasonable compared to many toy retailers who demand £30 or more. Standard UK delivery costs £4.99 for orders under £20 and arrives within 3 to 5 working days via Royal Mail 48 Tracked Service.

The maths here often works in your favour. If you're buying a single item worth £18, adding something small from their £10 & Below collection gets you free delivery and an extra toy for less than the shipping cost. International delivery is available with charges calculated at checkout, though customs duties may apply for non-UK orders.

£10 & Below Collection for Budget-Friendly Fun

This dedicated section proves that great toys don't need to break the bank. The £10 & Below collection includes collectible squishies, plush toys, and hand games — perfect for pocket money purchases, stocking fillers, or when you need to nudge your order over the £20 free delivery threshold.

These aren't just cheap throwaway toys either. Character Online maintains the same quality standards across their entire range, so a £5 plush toy still features proper licensing and decent construction. It's also an excellent section for grandparents or relatives who want to send something special without spending a fortune.

Hassle-Free Returns Within 30 Days

Character Online offers a 30-day return policy starting from the day you receive your order. Items must be in their original condition with tags and packaging intact, plus you'll need your proof of purchase.

Get free return shipping for faulty items

For faulty products, Character Online covers the return delivery costs and offers a full refund, exchange, or replacement. Simply contact customer.service@charactergroup.plc.uk to obtain a returns number, and they'll provide a return shipping label with instructions. This means you won't pay a penny extra when something arrives damaged or doesn't work as expected.

Change-of-mind returns within 28 days

If you simply change your mind about a non-defective item, you can still return it within 28 days, though you'll cover the return postage and won't get the original delivery charge refunded. The process starts by emailing customer.service@charactergroup.plc.uk, and refunds typically process within 10 business days once approved.

Payment Options That Work for Everyone

Character Online accepts all major credit and debit cards, plus modern payment methods like Google Pay and Apple Pay. Payment is taken immediately when you place your order, which means no awkward delays or failed payment emails days later.

Prices are listed in British Pounds Sterling and exclude delivery costs unless stated otherwise. Some financial service providers may add handling fees, but these don't affect the amount you pay to Character Online directly.

Customer Support at Character-Online

Character Online's customer service team can help with orders, returns, and product questions through multiple channels. They're particularly helpful when you need advice about age-appropriate toys or want to check stock levels for popular items.

• Phone: 0161 633 9808 (Monday-Thursday 9am-5pm, Friday 9am-2:30pm)
• Email: customer.service@charactergroup.plc.uk
• Post: Customer Service Team, Character Options Ltd, Lees Brook Mill, Lees Road, Oldham, OL4 5JL

They're closed on bank holidays and during their Christmas distribution centre closure period, so factor this in when planning gift purchases or returns.