Lab Series Discount Code

How to Apply Your Lab Series Discount Code

Getting your Lab Series discount to work is pretty straightforward when you follow these steps:

1. Add your chosen skincare products to your basket and check your order total
2. Head to checkout and look for the "Promo Code" or "Discount Code" box
3. Pop your voucher code in exactly as it's written — make sure it's an exact match with no extra spaces
4. Hit "Apply" and double-check the discount shows up in your order summary before you pay
5. Remember that only one offer code works per order, and codes can't be combined with sale items or gift sets

If your code isn't working, check you've hit any minimum spend requirements and that your basket doesn't contain excluded items like gift cards or limited editions.

Get Up to 5 Free Products with Smart Spending

Lab Series rewards larger purchases with their "Level Up Your Skincare Routine" offer, giving you genuine value through automatic free samples and travel sizes.

3 Free Samples at £65+ Spend

Hit the £65 threshold and you'll automatically receive three 7ml samples: All-In-One Multi-Action Face Wash, Daily Rescue Energizing Lotion, and Daily Rescue Gel Cleanser. These aren't tiny sachets—they're proper trial sizes that let you test products for several days.

5 Total Free Products at £90+ Spend

Level up to £90+ and Lab Series adds two travel-size products to your free haul: Daily Rescue Energizing Lotion (20ml) and All-In-One Multi-Action Face Wash (30ml). That's five free products total, perfect for travel or gym bags, applied automatically at checkout while supplies last.

Free Shipping Over £35 Saves You £2.95

Standard delivery normally costs £2.95, but orders over £35 qualify for free shipping within UK mainland. Delivery takes 3-5 working days with Monday-Saturday delivery slots available.

If you're just short of the threshold, consider adding a smaller item to reach £35—you'll essentially get that product at a discount since you're saving on delivery charges.

Flexible Payment Options Without Interest

Lab Series partners with Clearpay and Klarna to make premium skincare more budget-friendly through interest-free payment plans.

Clearpay: Split Into 4 Fortnightly Payments

Available for orders between £30-£1200, Clearpay splits your total into four equal instalments paid every fortnight. You'll need a UK billing address and must be 18+ (excluding Channel Islands). Late fees apply if you miss payments, but there's no interest when you pay on time.

Klarna: Pay in 30 Days or 3 Instalments

Choose between "Pay in 30 days" for a single delayed payment, or "Pay in 3 instalments" with payments at purchase, 30 days later, and 60 days from purchase. Both options are interest-free when paid on schedule.

Free Click & Collect via UPS Access Points

Skip delivery charges entirely with Lab Series' free Click & Collect service. Your order will be ready for collection within 3-5 working days at any of the 2700+ UPS Access Points nationwide.

You'll receive an email when your order arrives, and you'll need photo ID plus something showing your full name when collecting. This option works particularly well if you're not home during standard delivery hours.

Save 15% on Your First Order

New customers get the best immediate discount by signing up for Lab Series' newsletter. You'll receive 15% off your first order plus free shipping, regardless of order value.

The newsletter also keeps you informed about upcoming sales, exclusive promotions, and new product launches—useful for timing future purchases around seasonal discounts like their Black Friday and Christmas offers.

30-Day Free Returns Policy

Lab Series offers free returns within 30 days of purchase, letting you try products with confidence. Products must be unused for a full refund, and you'll need to follow Royal Mail's instructions for your free returns label.

Allow 14 working days from when your return is received for refund processing. The money goes back to your original payment method, and you'll need proof of postage since Lab Series can't accept liability for items lost in transit.

Gift Cards Valid Until February 2026

While Lab Series no longer sells new gift cards, existing ones remain valid until 22 February 2026. Gift cards can be used for full or partial payment, with any unused balance staying on the card for future purchases.

Gift cards work for orders above their face value when you pay the difference, but they can't be exchanged for cash or used in department stores or airport locations.

Customer Support at Lab Series

Lab Series offers multiple ways to get help with orders, product advice, or account queries. Their support team can guide you through their skincare collections and help identify products suited to your specific needs.

• WhatsApp support: 447460485323
• Phone support: 08082810233
• Online skin diagnostic tool for personalised product recommendations
• Expert chat service for real-time skincare advice

Their website also includes comprehensive FAQs, delivery tracking, and detailed product information to help you make informed purchasing decisions.