Virgin Atlantic Discount Codes May 2025

Q&A with Virgin Atlantic

How do I use my Virgin Atlantic discount code?

Select an offer, copy the code if one is provided and follow the link to the Virgin Atlantic website. Enter your desired destination and dates to browse for flights, selecting your preferred class and times before entering the checkout process. If you have a code, paste it into the appropriate promo code box before you enter your payment details. If no code is supplied with your offer, you can expect your savings to be applied automatically. It really couldn’t be easier!

What are the baggage allowances on Virgin Atlantic flights?

If you’re flying economy class, Virgin Atlantic permits one item of checked-in luggage up to 32kg in weight and one item of hand baggage up to 10kg in weight. Premium economy and business class passengers will enjoy a more generous allowance - please see the Virgin Atlantic website for further information.

Will I be charged for cancelling a Virgin Atlantic flight?

This depends on the type of ticket you’ve purchased. Some Virgin Atlantic tickets are sold at discounted rates and may be partly or completely non-refundable as a result. If flexibility is key, check the terms of the ticket carefully before you make your purchase. It’s also advisable to buy travel insurance to ensure you are fully covered in case an unfortunate incident occurs. Don’t forget to use your Virgin Atlantic vouchers to help cut the cost of your journey!

How do I check into my Virgin Atlantic flight?

Virgin Atlantic passengers can check in online using the mobile-friendly site or the app between 24 hours and 70 minutes before departure. This will issue you with your boarding pass and allow you to select a seat. You can also check in at the airport terminal up to one hour before your flight is due to depart.

How do I inform Virgin Atlantic if I need mobility or medical assistance at the airport?

If you require support at the airport, please contact the Virgin Atlantic special assistance team at least 48 hours before your flight (or more if you are travelling with an assistance dog). You can reach them on 0344 481 4455 or special_assistance@fly.virgin.com. For more details about the support Virgin Atlantic offers, please see the Virgin Atlantic mobility and medical assistance page.

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