tails.com Discount Code December 2025

Paw-some Ways to Save Big at tails.com

When it comes to feeding your furry friend without breaking the bank, tails.com offers some brilliant opportunities to save. From massive first-time customer discounts to their unique empty bowl guarantee, there are plenty of ways to cut costs while giving your dog the personalised nutrition they deserve. Whether you're hunting for promo codes, free delivery perks, or loyalty benefits, this guide covers all the smart saving tactics that'll help you get the best value from your tailored dog food orders.

How to Use a tails.com Promo Code

Getting your discount code to work properly at checkout is straightforward when you know the right steps. Here's exactly how to apply your tails.com promo code and make sure you're getting maximum savings:

1. Add your tailored dog food box to your basket after completing the personalisation questionnaire for your pet
2. Proceed to checkout and review your order details to ensure everything looks spot on
3. Look for the promo code box during the payment process - it's usually clearly labelled as 'discount code' or 'promo code'
4. Enter your code exactly as provided, paying attention to any capital letters or special characters
5. Click apply or enter to activate the discount - you should see the price update immediately
6. Complete your order and double-check that the discount appears on your final receipt

If your code isn't working, make sure you're eligible for the offer (many are for new customers only) and check the expiration date. Some discount codes can be combined with other offers, but this varies by promotion, so always check the terms at checkout.

Incredible First-Time Customer Discounts: Up to 80% Off

The biggest savings at tails.com come from their generous first-time customer offers. New customers can access some seriously impressive discounts that make trying their personalised dog food service incredibly affordable.

The most common new customer deal offers 60% off your first box plus 30% off your second box, which is automatically applied when you sign up. However, promotional periods sometimes feature even better deals - we've seen offers of up to 80% off first box orders during special campaigns!

For those wanting to test the waters, there's also a free 2-week trial option where you only pay £2 for delivery. This lets you see how your dog responds to their tailored food without a big upfront investment.

• 60% off first box + 30% off second box - standard new customer offer
• Up to 80% off first box - available during promotional periods
• Free 2-week trial for just £2 delivery cost
• 50% off first box when you sign up for the newsletter

These fantastic deals are perfect for seeing if your dog gives their custom blend two paws up before committing to the full subscription price!

Free Delivery Across UK Mainland Plus Affordable Express Options

Delivery costs can quickly add up with regular pet food orders, but tails.com keeps things simple and budget-friendly. Their delivery options are designed to save you money while getting your dog's food to your door reliably.

Standard Free Delivery

All subscription orders come with free delivery across the UK mainland as part of their monthly service. This standard delivery typically arrives within 3 days via Yodel, and there are no minimum order requirements to qualify.

Express and Regional Options

When you need your dog food faster or live in a more remote area, tails.com offers reasonable upgrade options:

• Nominated day delivery - £3.99 for 24-hour delivery between 8am and 6pm
• Highlands and Northern Ireland - £2.99 delivery charge
• Islands delivery - £2.99 delivery charge

The free delivery on subscription orders is a significant saving compared to competitors who often charge £4-6 per delivery, especially when you're ordering monthly.

Empty Bowl Guarantee: Never Waste Money on Unwanted Food

One of the smartest money-saving features at tails.com isn't a traditional discount - it's their brilliant empty bowl guarantee. This policy ensures you never waste money on dog food your pet won't eat.

If your dog doesn't love their initial kibble blend, tails.com will adjust the recipe at no extra cost. This is particularly valuable when switching from brands, as it can take time to find the perfect formula for your pet's preferences.

The guarantee covers:

• Free recipe adjustments if your dog doesn't enjoy their food
• Specialist support for transitioning from your current dog food
• Blend modifications based on your feedback about your pet's response

This policy effectively eliminates the risk of buying expensive tailored dog food that goes to waste, making it smart financial protection for pet owners.

Newsletter Perks: 50% Off Plus Exclusive Early Access

The tails.com newsletter is one of the easiest ways to unlock instant savings and stay ahead of the best deals. Signing up takes just a few seconds and immediately gives you access to substantial discounts.

Newsletter subscribers receive:

• 50% off your first box of personalised dog food immediately upon signup
• Early access to promotional codes before they're available to the general public
• Occasional free samples of new treats and products
• Expert advice from vets and nutritionists on dog care and nutrition
• Updates on seasonal sales including Black Friday and holiday promotions

The newsletter content focuses on practical pet care tips alongside savings opportunities, so you're getting valuable information along with the discount codes. You can unsubscribe at any time if you decide you no longer want the updates.

Referral Programme: £10 Off for You and Your Friends

Sharing the savings with fellow dog owners is easy with tails.com's fantastic referral programme. When you refer a friend to try their tailored dog food service, both you and your friend receive £10 off your orders.

Here's how the referral savings work:

• You get £10 off your next order when your friend makes their first purchase
• Your friend gets £10 off their first order as a welcome bonus
• No limit on how many friends you can refer
• Credits apply automatically once your friend's order is processed

This is particularly brilliant if you have multiple dog-owning friends, as the £10 credits can quickly add up to significant savings on your monthly food orders.

Seasonal Sales and Black Friday Bonanza

Like many pet food retailers, tails.com participates in major seasonal sales throughout the year. These events often feature some of the best discount codes and promotional offers beyond the standard new customer deals.

Key sales periods to watch for include:

• Black Friday - typically featuring enhanced first-time customer discounts
• Holiday seasons - Christmas, Easter, and summer promotions
• Back-to-school periods - often coinciding with new routine establishment for pets
• Anniversary sales - celebrating company milestones with special offers

During these promotional periods, you might see the first box discount increase from the standard 60% to 75% or even 80% off. Banner offers on the homepage usually announce these limited-time deals, so it's worth checking regularly if you're planning to start a subscription.

Flexible Subscription Management Saves Money Long-Term

The subscription model at tails.com is designed with flexibility in mind, which helps you avoid paying for food you don't need. Unlike rigid subscription services, you have complete control over your deliveries.

Money-saving subscription features include:

• Pause deliveries when you have enough food in stock
• Skip months if you're going on holiday or your dog is eating less
• Cancel anytime without penalties or fees
• Adjust delivery frequency to match your dog's actual consumption
• Change quantities as your pet's needs evolve

This flexibility means you're never stuck paying for food you don't need, and you can optimise your orders to get the best value from your monthly budget.

Shop Treats and Extras Without Subscription Commitment

Beyond the main tailored dog food subscription, tails.com offers a range of treats, chews, and wet food through their online shop that doesn't require a subscription commitment. This gives you the flexibility to try products or stock up on extras without ongoing monthly charges.

The standalone shop includes:

• Training treats for reward-based learning
• Dental chews for oral health maintenance
• Wet food options to complement the dry kibble
• Special occasion treats for birthdays and celebrations

Shopping these items separately lets you control exactly what you're spending and when, rather than being locked into a larger monthly order that might include items you don't need.

Get Help from tails.com Customer Support

Getting help with your orders, discount codes, or subscription management is straightforward with tails.com's multiple contact options. Their customer support team provides specialist assistance to ensure you're getting the best value from your purchases.

You can reach the support team through:

• Email support via their Help Centre for general inquiries
• WhatsApp for quick questions and real-time assistance
• Facebook Messenger for social media-based support
• Dedicated shop email at shop@tails.com for online shop orders

The specialist support team can help with transitioning tips when switching from your current dog food, blend adjustments if your dog doesn't enjoy their kibble, subscription management including pausing or cancelling orders, and discount code troubleshooting if promotional offers aren't applying correctly.