Waitrose Garden Discount Codes May 2025

Q&A with Waitrose Garden

How do I use my Waitrose Garden discount code?

Visit the Waitrose Garden website to start browsing the different ranges of plants and products, and once you’ve added all you want to your basket, head for the checkout! Look out for the designated discount box, enter your discount code and you’re good to go. If you don't have a discount code for the offer you've selected, then don't worry - your savings will be automatically applied at the checkout!

My Waitrose Garden order arrived damaged, what should I do?

Hopefully, your order from Waitrose Garden will arrive in perfect condition but if not, just get in touch with the Customer Services Team within 14 days to inform Waitrose Garden of the problem.

If you ordered a plant that's arrived in less than perfect condition, contact Waitrose Garden straight away and make sure you take a photograph as evidence.

Do Waitrose Garden orders come with a guarantee?

Absolutely. All plants, shrubs, trees and perennials come with a one year guarantee so that if your plant should fail within the first 12 months you will be eligible for a replacement or refund.

When will my Waitrose Garden order arrive?

Choose standard delivery for £4.95 and your order will arrive within 3-5 working days.

If you’d like your order to arrive sooner, you can select Next Day or Named Day delivery for £6.95. Don’t forget to use a Waitrose Garden voucher code to discount your fees!

Can I return my order to Waitrose Garden?

Yes, if you’re not completely happy with your order then you can return it to Waitrose Garden up to 28 days after receiving it as long as you notified Waitrose Garden within 14 days of your intention to return the item.

All goods must be returned to the following address:

Returns
Garden by Waitrose & Partners
Crocus.co.uk Ltd
Nursery Court
London Road
Windlesham
Surrey
GU20 6LQ

Connecting with Waitrose Garden

Call Waitrose Garden: 01344 578 800
Email Waitrose Garden: customerservices@waitrosegarden.com

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