Caffe Nero Promo Code & Voucher December 2025

Q&A with Caffè Nero

How do I use my Caffè Nero voucher?

Just take a look on our website and see what’s discounts are on offer. Once you’ve decided on the Caffè Nero voucher you want to use, just print it out or collect the voucher via the Caffè Nero app. You can redeem your voucher in store for free coffee, discounts on other drinks and much more, depending on what’s on the menu that day!

What should I do if I’ve left something in a Caffè Nero store?

Get in touch with the store you think you left the item in to see if a Barista or another member of staff has stored it in lost property.

Is Caffè Nero coffee fairly traded?

Caffè Nero work closely with the Rainforest Alliance, getting to know their farmers and cooperatives really well so they can help support their efforts to ensure the highest quality and sustainability.

Can I get a Caffè Nero loyalty card?

Yes, you can! You’ll receive a stamp for each handmade drink that’s prepared by your Barista – such as coffee, an iced drink or hot chocolate. The scheme doesn’t include things like water or orange juice. When you collect nine stamps, your next handmade drink is free. You can choose any size, so go big! Remember you can also collect virtual stamps by downloading the Caffè Nero app.

Connecting with Caffè Nero

You can contact Caffè Nero by email
You can write to Caffè Nero at this address:

Customer Services
Caffè Nero Group Ltd
9-15 Neal Street
London
WC2H 9PW

Staying in the loop with Caffè Nero

• Caffe Nero Facebook
• Caffe Nero Instagram