Card Factory Discount Codes May 2025

Q&A with cardfactory

How do I use my cardfactory discount code?

Select an offer, copy the code, and follow the link to the cardfactory website where you can fill your basket with goodies. Enter the checkout process, review your basket, and paste your code into the ‘Voucher Code’ box provided. Hit ‘Apply’ to redeem your discount and give yourself a pat on the back for making an excellent saving.

How can I amend my cardfactory order?

There’s nothing worse than finalising an order, only to find you’ve made an error. Fortunately, you have up to 30 minutes after placing your cardfactory order to amend the details. Please click the link on your confirmation email or log into your account to make the necessary changes.

Is there a cardfactory near me?

Find your nearest cardfactory shop by selecting the ‘Find a Store’ tab from the top of the cardfactory homepage. Simply enter your town or postcode into the search tool to locate your local outlet. You will also be able to view the Card Factory opening times as you search for your store, so you can stock up on last-minute party supplies with minimal stress and fuss.

How much does cardfactory charge for shipping?

cardfactory offers a variety of free shipping methods to customers. The most cost-effective options are Royal Mail First Class (1-3 working days from dispatch) and Royal Mail Second Class (2-5 days from dispatch). For faster shipping options and a full breakdown of prices, please visit the cardfactory delivery page.

What is the cardfactory returns policy?

If there is a problem with your cardfactory order, please contact the customer service team immediately to find out what can be done to help. Please be aware that personalised items cannot be returned unless faulty.

Will cardfactory gift wrap my order?

cardfactory offers the option of sending your order in a black gift box, tied with a black ribbon - simply tick the right box at checkout to action this. Additionally, orders sent in a gift box will not contain a delivery note stating the price.

Connecting with cardfactory

Call cardfactory: 0330 333 4221 Mon-Fri 9am-5.30pm
Email or live chat with cardfactory: via the contact page
Write to cardfactory: Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom

Stay in the Loop with cardfactory

• Card Factory Social Facebook